21 Publix Interview Questions and Answers
Pass YOUR interview at the first attempt!
Here’s the FULL LIST of PUBLIX INTERVIEW QUESTIONS:
Q1. Tell me about yourself.
SUGGESTED ANSWER:
“Thank you for inviting me to be interviewed for this position today. I’m a hard worker that approaches every task with a positive attitude. I am confident that my skill set and personality will allow me to succeed in this position here at Publix. I took it upon myself to research the core values around which Publix is built, all or nothing, we not me, be yourself always, do right and give more than you take, to make sure I would be a good fit for this role. Since I already value and exhibit these traits in my own personal and professional life, I believe that I would be an excellent candidate for this position. Being comfortable in your own skin is something I care deeply about, thus, the Publix principle “be yourself always” really speaks to me. At my previous place of work, I was able to give annual webinars on self confidence in the workplace, which were viewed by employees in all of our locations across the world. I have a proven track record of working alone and as part of a team with excellent communication and people skills. I am someone who always strives to maintain the highest of standards at all times, especially in customer-focused roles. I can be trusted to be punctual in my role, can deal with customer queries and complaints properly, can work under pressure and, above all, I will complete each task diligently and professionally. Outside of work I am driven by my family who are fully supportive of my career and the shift work that comes with the job. I enjoy hobbies such as going to the gym where I can maintain healthy fitness and concentration levels. If you employ me in this position, I will be a reliable, driven, and customer-focused employee who will be proud to work for the Publix brand and deliver excellent customer service and value to your customers.”
Q2. Why do you want to work at Publix?
SUGGESTED ANSWER
“As a longstanding Publix shopper, I have witnessed first-hand the high-quality produce and first-class service you provide to your customers. I really respect how hard your company works to stock a wide variety of organic and free-range produce, supporting independent farmers and their traditional practices. To me, this demonstrates that you are a responsible brand that considers the communities surrounding them. I want to work for a company in which I feel supported and empowered to grow for many years to come. As this is an important criteria of mine, I took it upon myself to connect with Publix employees via the social media platform LinkedIn. Everyone I spoke to had nothing but glowing reports of the encouraging professional culture that your brand promotes. I have carefully reviewed the position’s requirements and I am positive that I possess the knowledge, skills, and traits necessary to uphold the excellent mission and values to which Publix is committed. My previous position has given me the opportunity to develop a personable and capable customer manner as well as a resilient approach to problem-solving. I very much enjoy working in customer-facing roles and I know I would love to continue this here at Publix. I am assured in my abilities to quickly and effectively handle customer complaints and I understand the importance of ensuring each shopper leaves a Publix store satisfied with their products and service. If given the opportunity, I am confident that I could excel in this position.”
Q3. As one of the leading supermarkets in the USA, we pride ourselves on exceptional customer service and care. How would you deal with a customer complaint whist working for Publix?
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Q4. What skills do you possess that you think would be an asset to our team here at Publix?
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Q5. Give an example of when you delivered excellent customer service.
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Q6. What would you do if you didn’t get on with someone in your team?
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Q7. Why do you want this job and what can you specifically bring to the role?
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Q8. Tell me what you know about the Publix supermarket brand inrespect of our core values and ethos?
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Q9. When have you worked as part of a team to complete a difficult task?
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Q10. Describe a stressful situation at work and how you handled it?
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Q11. How would you deal with an angry or frustrated customer in store? What would you consider when dealing with them and why?
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Q12. What are your main strengths?
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Q13. What’s your biggest weakness?
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Q14. Describe a time when you managed multiple tasks all at once?
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Q15. Describe a time when you worked alone on a project or task for a long period of time.
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Q16. Describe a time when you completed a difficult, time-sensitive task whilst under pressure.
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Q17. Describe a stressful situation at work and how you handled it?
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Q18. Describe a time when you supported change in an organisation.
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Q19. Why do you want to leave your job?
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Q20. Where do you see yourself in 5 years' time?
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Q21. That’s the end of your Publix interview, do you have any questions for me?
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Now INSTANTLY download the suggested ANSWERS to all the PUBLIX INTERVIEW QUESTIONS and PASS your interview!
Yes! I Want To Pass My Interview!SKILLS AND QUALITIES NEEDED TO WORK AT PUBLIX
Employees at Publix take great pride in demonstrating and promoting for the company’s values and mission statements. In order to uphold their excellent reputation Publix hiring managers will only select candidates who embody their values; intolerant of waste, involved as responsible citizens in our communities, passionately focused on customer value, devoted to the highest standards of stewardship for our stockholders and dedicated to the dignity, value and employment security of our associates. Ahead of your interview with Publix supermarkets we recommend you consider how you you exemplify the core values listed below:
- Intolerant of waste
- Involved as responsible citizens in our communities
- Passionately focused on customer value
- Devoted to the highest standards of stewardship for our stockholders
- Dedicated to the dignity, value and employment security of our associates
Ahead of your interview at Publix try to think of examples of where you have demonstrated these values and incorporate them into your answers.
Top Tips For Passing Your Publix Interview!
Top Tips for passing your Publix Interview:
Tip 1:
Don’t forget that you’ll get a chance to question the hiring manager when they’ve finished interviewing you. Three excellent questions are listed below:
How can I positively contribute to the brand if chosen for this role?
What training would I undergo if I am sucessful?
Where do you see the Publix brand in 5 years time?
Tip 2:
As great customer service is intergeral to Publix success, in your interview you need to be able to sucessfully answer questions such as, “What does customer service mean to you?”. Prepare yourself for your interview with Waitrose by practising answers to questions such as, “Tell me about a time when you went above and beyond for a customer,” and “How would you deal with a customer complaint?”
Tip 3:
Ahead of your interview we recommend you get an idea of what life is like as a Publix employee using websites such as Glassdoor. During the interview you can bring up positive comments former employees have said.
Tip 4:
To help be as prepared as possible for your Publix interview we suggest you practice discussing your pervious work experiences and what you have gained from these positions. Be sure to consider what transferable skills you have picked up that will be relevant to the role at Publix.
Tip 5:
Ahead of your interview with Publix we strongly recommend you do your research! Get to know all you can about the Buisness by visiting their website, social media platforms and recent news articles. The more you can demonstrate to the hiring manager you know about the company the more impressed they will be!
Here's What People Are Saying...
(worldwide success stories from our YouTube community!)
I have an interview tomorrow 🙈
UPDATE: I got the job offer.
THANKS Richard 👍
2 weeks ago (edited)
Thank you so much for this! Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.
1 month ago
I have an interview I'm so nervous 😭
Update: I GOT THE JOB
3 months ago (edited)
Thank you so much! I went today and got the job on the spot!
3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
Thank you so much..i have an interview later...it helped a lot to boost my confidence.
1 week ago
I have an interview today ill update you on how i do :).
UPDATE: I GOT THE JOB THANK YOU!
5 days ago
The complaint steps literally saved me for my interview earlier, thank you!!:)
2 months ago
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1 month ago
This is so helpful. Thank you so much for the tips and advice!
1 month ago
I got the job! Thank you!!
2 months ago
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Question 1,
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