21 PHONE SCREENING
Interview Questions and Answers
Pass YOUR interview at the first attempt!
21 PHONE SCREENING
Here’s the FULL LIST of PHONE SCREENING INTERVIEW QUESTIONS:
Q1. Tell me about yourself.
SUGGESTED ANSWER:
“Thank you for inviting me to be interviewed for this position today. Throughout my career, I have developed a variety of transferrable skills and experience that I believe will enable me to excel in this role. I am someone who has excellent organizational and attention to detail skills who always strives to maintain the highest of standards at all times. I consider myself to have an impressive track record of achievement. For example, in my previous role, I was praised by my supervisor for helping the company to find ways to increase sales by improving customer service standards. I have a proven track record of working alone and as part of a team with excellent communication and people skills. I am confident in person, via telephone and also digital communication. This will enable me to communicate with clarity to both clients, customers, and all interested parties. I truly believe if you hire me, you quickly see a positive return on your investment. Outside of work I am driven by my family who are fully supportive of my career and the potential shift work that comes with the job. I enjoy hobbies such as going to the gym where I can maintain healthy fitness and concentration levels. If you employ me in this position, I will be a reliable, driven, and customer-focused employee who will be proud to work for your organization and deliver excellent customer service and value to your clients.”
Q2. Why do you want to leave your current job?
SUGGESTED ANSWER
“I want to leave my current employer because I’m ready for a change and want to take on a new challenge that will allow me to put my abilities and talents to good use. Working with my current employer was has been a great experience for me. They’ve helped me succeed in my role, and we’ve accomplished a lot together. However, I’d like to work in a different setting for an exciting forward-thinking firm with big plans for the future, where I can contribute to the team, and eventually assist the company to realise its objectives.”
Q3. Why do you want to work for us?
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Q4. Give me an example of when you worked as part of a team.
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Q5. Describe how you would deal with an angry and irate customer if they called you to make a complaint.
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Q6. What are your strengths?
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Q7. What is your biggest weakness?
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Q8. Why are you applying for this job?
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Q9. Tell me what you know about the role?
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Q10. Where do you see yourself in five years’ time?
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Q11. Why should I give the position to you and not someone else?
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Q12. Are you willing to be flexible within this role?
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Q13. Do you prefer working as part of a team, or are you better working alone?
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Q14. What is the best example of customer service you have come across?
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Q15. What are you like at time management?
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Q16. What are you like at taking criticism from managers?
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Q17. Have you ever held a position that wasn’t right for you?
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Q18. Can you tell me about any achievements you have experienced during your life so far?
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Q19. I see there have been some gaps in your employment. Can you explain these?
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Q20. What salary are you looking for?
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Q21. That’s the end of your phone screening interview, do you have any questions for me?
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Now INSTANTLY download the suggested ANSWERS to all the PHONE SCREENING INTERVIEW QUESTIONS and PASS your interview!
Yes! I Want To Pass My Interview!Frequently Asked Phone Screening Interview Questions
The following is a summary of the most often asked questions we get about phone interviews, as well as how you might improve your chances of success!
What is the duration of my phone screen interview?
Your phone interview will last roughly 20 minutes unless you are advised otherwise.
What will the phone screen interview be used for?
The primary goal of a phone interview is to determine whether the company wants to invite you to a face-to-face interview. In reality, a phone interview is primarily a screening interview or ‘filtering’ procedure to weed out candidates who are unsuitable for the position based on their abilities, attributes, and experience.
What kind of questions will be asked during the screening interview?
In general, you’ll be asked motivational and behavioural interview questions like “Tell me about yourself,” “What skills and experience do you have that are a match for the role,” “Tell me what you know about our company?” “What are your strengths/weaknesses?” and “Tell me about a time when you worked as part of a team?” during the phone interview process. These are just a few of the questions you’ll be asked during your phone interview.
What tips would you provide to someone who is getting ready for a phone interview?
Our recommendation is to focus on RESEARCHING the position and firm you are applying for. You should also prepare answers to frequent phone screening interview questions listed on this page.
5 Tips For Passing A Phone Screening Interview
TIP #1 – It is critical to talk clearly during every telephone interview. Remember that the interviewer cannot see you, therefore your responses to the questions are even more crucial. Make sure your responses to the phone interview questions are succinct, to-the-point, and well-structured.
Tip #2 – The good news is that phone interviews are essentially screening interviews, or filters, and they are used to determine which candidates the company wishes to invite to the second, face-to-face interview. As a result, your responses to popular phone interview questions do not need to be as detailed as in-person interviews. Keep your responses brief but full of positive terms and phrases that are appropriate for the role.
Tip #3 – The types of phone screen interview questions you’ll be asked should be focused on your reasons for wanting the job, as well as the abilities and traits you can bring to the position. You’ll have a far better chance of success if you concentrate your preparation on those crucial areas.
Tip #4 – One of the most important phone screen interview tips is to do some research on the firm you’re being interviewed for. Your study should concentrate on what you already know about the position, as well as what you know about their products, services, and future goals.
Tip #5 – A telephone interview usually lasts about 20 minutes, so make sure you have something to talk about within that time, as well as what you can provide to the role specifically!
Download a copy of our 21 Phone Screening Interview Questions and Answers Workbook and make sure you are FULLY PREPARED and ready for your screening interview!
Here's What People Are Saying...
(worldwide success stories from our YouTube community!)
I have an interview tomorrow 🙈
UPDATE: I got the job offer.
THANKS Richard 👍
2 weeks ago (edited)
Thank you so much for this! Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.
1 month ago
I have an interview I'm so nervous 😭
Update: I GOT THE JOB
3 months ago (edited)
Thank you so much! I went today and got the job on the spot!
3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
Thank you so much..i have an interview later...it helped a lot to boost my confidence.
1 week ago
I have an interview today ill update you on how i do :).
UPDATE: I GOT THE JOB THANK YOU!
5 days ago
The complaint steps literally saved me for my interview earlier, thank you!!:)
2 months ago
This is excellent !!
1 month ago
This is so helpful. Thank you so much for the tips and advice!
1 month ago
I got the job! Thank you!!
2 months ago
21 PHONE SCREENING QUESTIONS AND ANSWERS WORKBOOK
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Question 1,
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Question 2,
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Question 3,
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Question 21,
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Who has created the answers to the interview questions?
Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.
He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector.
Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
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