21 NatWest Interview Questions and Answers
Pass YOUR interview at the first attempt!
Here’s the FULL LIST of NATWEST INTERVIEW QUESTIONS:
Q. Tell me about yourself.
SUGGESTED ANSWER:
“Thank you for inviting me to be interviewed for this position at NatWest today. I would describe myself as someone who is enthusiastic, cooperative, and goal-oriented and who approaches every task with a can-do attitude. I have carefully considered the skills needed to do well in this position at NatWest, and I sincerely believe that my professional experience and existing skillset perfectly match the job description and will allow me to succeed in this role. I appreciate that outstanding people skills are required to continue NatWest’s reputation of excellence in customer service. Due to the significant amount of experience I have working in customer service, and the strong interpersonal and collaboration skills I possess, I will quickly be able to provide you with a positive return on your investment. I want to assure you that I would be honoured to uphold and demonstrate your organisation’s core values; curious, inclusive, ambitious, sustainable, and robust. Not only do I admire your adherence to your core values, but I also find them to be congruent with my own professional ideals. Outside of work, I like to keep myself fit and active, I read self-development books, and I take good care of myself, which means my concentration and energy levels are always high when I am at work. If I am selected for this position, you can be certain that, as a NatWest representative, I will be a great role model for the company, take ownership of challenges and problems, and I will work diligently to help you reach your commercial and financial goals.”
Q. Why do you want to work for NatWest?
SUGGESTED ANSWER
“I want to work for NatWest for several reasons. Firstly, with roots reaching back to the mid-seventeenth century, NatWest has grown to become one of the United Kingdom’s biggest financial organisations, spanning over 950 branches across the nation. I want to work for the best, and simply put, I believe NatWest is. I also want to work for NatWest as I want to enhance my professional growth at an organisation known and recognised for cultivating a welcoming and supportive working culture, with excellent prospects for advancement, which is why NatWest and its exceptional reputation appeal to me so much. I reached out to some of your current and previous employees on LinkedIn before applying for this position, and all came back to me with nothing but positive things to say about your company. Many had worked there for many years, which showed me you clearly have a brilliant working environment, where employees feel they can develop and make an impact to the business’s goals and objectives. It is my firm belief that I will be able to provide a solid return on your investment in me by thriving in this job for many years to come. Finally, as one of the major retail banks in the United Kingdom, I believe your success can be attributed to your excellent customer service and imaginative, forward-thinking approach to updated alternative banking technology such as online banking. I am a proactive person, and your positive, forward-thinking approach, along with this advertised role genuinely being an ideal fit for me, makes me want to work for NatWest”
Q3. What are NatWest values and tell me a time you demonstrated one of them at work?
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Q4. Tell me about a time you experienced conflict at work and how you resolved it?
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Q5. How well do you work in a diverse team?
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Q6. Explain to me how you would deal with a difficult and challenging client?
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Q7. What’s your approach to dealing with difficult and stressful situations?
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Q8. What do you hope to get out of this job with NatWest?
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Q9. Describe a time when you had to overcome a challenging situation?
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Q10. At NatWest, we pride ourselves on being client-centric. Describe a situation when you went above and beyond for a customer or a client?
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Q11. What are your strengths and weaknesses?
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Q12. What challenges will NatWest face in the coming years?
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Q13. What qualities do you possess that will be a good fit for NatWest’s values?
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Q14. Tell me a time when you worked as part of a team?
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Q15. How would you communicate with our clients?
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Q16. Why should we hire you to work at NatWest?
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Q17. Where do you see yourself in five years from now?
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Q18. What are your salary expectations in this role here at NatWest?
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Q19. What’s your biggest weakness?
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Q20. How do you keep your knowledge of the banking sector up to date?
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Q21. That’s the end of your NatWest interview. Do you have any questions?
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Yes! I Want To Pass My Interview!THE VALUES NEEDED TO WORK AT NATWEST
Since it’s establishment in the late 60’s NatWest has grown to become one of the UK’s largest banks, spanning more than 960 locations throughout the country. They are a fantastic company to work for an so recieve high volumes of job applications. For this reason, we suggest considering how you embody each of their 5 values (Curious, Sustainable, Ambitious, Robust and Inclusive) to give you an advantage in the interview process.
Curious
NatWest welcome and embraces change and development. As a company they understand the value of being open to and trialing new ideas and techniques in order to stay on top of the competition.
Sustainable
NatWest are proud to be a responsible bank with a strong commitment to looking after the earth as well as the communities in which they operate.
Ambitious
NatWest encourage and support all employees to reach their full potential. Aiming high is encouraged throughout the whole NatWest band!
Robust
NatWest are unafraid to make well measured decisions and have confidence their employees to do so.
Inclusive
NatWest is proud to foster an encouraging and supportive working culture that embraces all employees and their differences.
Top Tips For Passing Your NatWest Interview!
TIP #1:
When recruiting new employees, NatWest Bank looks to hire candidate who embody the 5 core company values. We strongly recommend that consider examples of times where you have demonstrated them in your professional life and be sure to share them with the interviewer.
TIP #2:
You should expect to have your customer service skills evaluated thoroughly throughout your NatWest interview You should think about a time when you went above and beyond in your service to a client or customer and be sure to share this with the hiring manager.
TIP #3:
During your interview you can expect to be asked behavioural questions and the best way to answer these types of questions is by using the STAR structure. Explain the SITUATION, then the TASK that needed to be completed, then the ACTION you did to complete the TASK, and finally describe the RESULT of your actions. We have given you a variety of STAR-based answers to the interview questions in the NatWest Interview Questions and Answers guide.
TIP #4:
NatWest have high standards, make sure you are appropriately dressed and behave professionally and respectfully during the interview process. When your NatWest interview is coming to a close, be prepared with a thoughtful set of questions to ask the panel. Make sure you are appropriately dressed officially as well.
TIP #5:
Ensure you do plenty of research ahead of your interview. We suggest taking a look at the official NatWest website as well as any official social media pages they may have. You are more Tham likely going to be asked about why you want to work for NatWest and so this will be a great opportunity to show off the information you have learned.
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7 months ago
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