21 IMMIGRATION OFFICER
Interview Questions and Answers
Pass YOUR interview at the first attempt!
21 IMMIGRATION OFFICER
Here’s the FULL LIST of IMMIGRATION OFFICER INTERVIEW QUESTIONS:
Q1. Tell me about yourself and the skills and qualities you have that are a match for an Immigration Officer?
SUGGESTED ANSWER:
“Thank you for inviting me to be interviewed for this immigration officer position today. Throughout my career, I have developed a variety of transferrable skills and experience that I believe will enable me to excel in this immigration officer role. I am a highly positive and effective employee who thrives in challenging environments. During my time in previous job roles, I have learnt to fully understand the importance of adhering to strict rules and procedures, and how important it is that every member of the team works towards providing a high level of consistent service. I have a proven track record of remaining clam in difficult situations and always performing my role to the highest of standards. As an immigration officer, I understand you need to be both vigilant and resilient, and also, be capable following strict rules and procedures. I believe the skills, the attributes and the experience I have gained in life so far would enable me to be a competent immigration officer. Outside of work I am driven by my family who are fully supportive of my career, and they would support the variety of shift work that can be required from the role. I also enjoy hobbies such as going to the gym where I can maintain healthy fitness and concentration levels. If I am given the opportunity to undertake this position, which has been an ambition of mane for some time now, I will be a reliable, team-driven, and safety conscious employee who will be proud to represent the high standards expected of your organization.”
Q2. What is the role of an Immigration Officer and in particular, what are the priorities of the Immigration Office within this country?
SUGGESTED ANSWER
“The primary role of an immigration officer is to help uphold the immigration laws within the country. This includes ensuring the safety and the integrity of the border, however, it is my understanding, having researched the role thoroughly, that immigration officers can be found working on home soil and also overseas. Key priorities of the Immigration Office include tracking down immigration offenders, arranging for offenders to be deported, preventing people from selling illegal smuggled items and the employment of illegal workers. The Immigration Office also keep track of foreign visitors on visas, and seek to remove them, if they have overstayed their visa. In addition to these priorities, the role also involves working as part of a team to promote the economy by ensuring legitimate passage of individuals and trade into the country. In relation to the priorities of the immigration team, these include acting as a visible presence to prevent and deter the movement of individuals and goods that would otherwise affect the national interests, provide value for money in terms of the work they undertake, provide excellent service to those whom they are serving, and also protecting vulnerable people from abuse from illegal immigration criminal practice. It is a highly responsible job that requires a unique set of skills and standards to perform to the necessary standards, which having studied the role and job description I am confident I have the attributes needed.”
Q3. We assume you have read the job description. What are the 7 most important attributes needed to become a competent Immigration Officer?
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Q4. As an Immigration Officer, you will need to be vigilant. Describe a time when you demonstrated vigilance either at work or in your personal life?
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Q5. We are interviewing many people for the position of an Immigration Officer. What makes you the standout candidate?
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Q6. We are looking for someone who is resilient in their approach to tasks. Give me a situation you were in recently where you demonstrated confidence and resilience?
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Q7. Tell me about a situation at work when you utilized an inquisitive approach to solving a problem or challenge?
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Q8. When have you been flexible in your approach to work?
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Q9. What are the most important qualities of an effective team member?
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Q10. Explain a situation you were in when you were a supportive team player?
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Q11. Describe a time when you maintained confidentiality at work?
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Q12. Describe a situation when you went above and beyond the call of duty?
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Q13. Describe a time when you used skillful communication to resolve a difficult situation?
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Q14. What rules and regulations do you expect to have to adhere to as an Immigration Officer?
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Q15. Remaining calm and being considered in your approach to tasks is an essential part of the Immigration Officer role. Tell me about a time when you have used these attributes previously?
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Q16. Tell me about a time when you followed rules and procedures?
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Q17. Describe a time when you acted professionally in an emergency situation?
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Q18. As an Immigration Officer, you will need to provide excellent customer service. Tell me about a time at work when you delivered excellent customer service?
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Q19. As an Immigration Officer, you will need to have numerous strengths in order to carry out your duties effectively. What are your top 3 strengths?
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Q20. What are your career plans for the next 5 to 10 years?
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Q21. That’s the end of your Immigration Officer interview. Do you have any questions for the panel?
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Yes! I Want To Pass My Interview!Immigration Officer – Job Description and Person Specification
The role of an Immigration Officer is to help uphold the immigration laws within the country. Immigration officers, can be found working on home soil and also overseas. Usually found at airports, borders and sea-ports, immigration officers engage in many sensitive tasks to help ensure that immigration laws are upheld and not abused. Some of the tasks which an immigration officer would undertake on a daily basis include, tracking down immigration offenders, arranging for offenders to be deported. Preventing people from selling illegal smuggled items and the employment of illegal workers. The Immigration Office also keep track of foreign visitors on visas, and seek to remove them, if they have overstayed their visa.
Key Tasks of an Immigration Officer
- Observation of visitors coming through passport control areas.
- Thorough examination of passports and visas.
- Conducting interviews with foreign nationals on whether they ca be granted access to the country.
- Protect vulnerable people from abuse from illegal immigration criminal practice.
- Gather vital intelligence.
- Participate in surveillance operations.
- Bring to account organisations which employ illegal workers.
- Organise for individuals illegally staying in the country to be moved to facilities, awaiting deportation.
- Collecting statistics and writing reports.
Key Strengths which Immigration Officers must possess
The role of an immigration officer on many occasions will be quite difficult and at times an emotional job. There may be occasions where you may have to deport someone or deny access into the country which will naturally be upsetting for the individual. So, with this in mind to be successful, you will be required to possess a number of key strengths:
- You must have excellent communication skills, verbal and written.
- Have high-levels of self-confidence.
- Act with complete integrity and impartiality at all times.
- Be able to work and remain calm under pressure.
- Have a good eye for detail and analytical skills.
- Competent team-worker.
- The ability to make difficult decisions in stressful situations.
Top Tips for Passing the Immigration Officer Interview
Tip 1 – Before attending the interview ensure you understand the mission and goals of the organisation. Who is the head of immigration? Has the immigration office been involved in any recent successful operations, and if so, what are they? You would not be expected to have an in-depth knowledge, but you will be expected to find out the basic information of the organisation, their mission and their achievements. Knowledge is power, so use this to your advantage!
Tip 2 – One of the questions which you will likely to be asked is ‘Tell us about yourself’. This although sounds easy, can be a very difficult question to answer. Many people when answering this question focus, on the wrong information. Focus your answer to this question on the skills and attributes included in the job description and match these in your answer. Talk about your professional and academic achievements and not what you like to on the weekend, unless it matches a skill/quality from the job description.
Tip 3 – The interview itself is likely to include two different types of interview questions, behavioural and strength-based. The latter will focus on what skills you can bring to the organisation and if they match the job description. The behavioural will seek to investigate your past experiences and whether they match the values of the organisation.
Tip 4 – From all the advice we can give, this is probably the most important. Do not wait until you have been invited to an interview to start preparing! Start from the moment you hit the apply button. The most common form of failure in interviews, is simply leaving it too late to prepare. We have a simple formula at How2become: Preparation + Practice = Prepared.
Here's What People Are Saying...
(worldwide success stories from our YouTube community!)
I have an interview tomorrow 🙈
UPDATE: I got the job offer.
THANKS Richard 👍
2 weeks ago (edited)
Thank you so much for this! Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.
1 month ago
I have an interview I'm so nervous 😭
Update: I GOT THE JOB
3 months ago (edited)
Thank you so much! I went today and got the job on the spot!
3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
Thank you so much..i have an interview later...it helped a lot to boost my confidence.
1 week ago
I have an interview today ill update you on how i do :).
UPDATE: I GOT THE JOB THANK YOU!
5 days ago
The complaint steps literally saved me for my interview earlier, thank you!!:)
2 months ago
This is excellent !!
1 month ago
This is so helpful. Thank you so much for the tips and advice!
1 month ago
I got the job! Thank you!!
2 months ago
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