24 HIGHER EXECUTIVE OFFICER (HEO) CIVIL SERVICE
Interview Questions and Answers
Pass YOUR interview at the first attempt!
24 HIGHER EXECUTIVE OFFICER (HEO) CIVIL SERVICE
Here’s the FULL LIST of HIGHER EXECUTIVE OFFICER CIVIL SERVICE INTERVIEW QUESTIONS:
Q1. Tell me about yourself and why you think you could excel in a HEO position?
SUGGESTED ANSWER:
“Thank you for inviting me to be interviewed for this Higher Executive Officer position today.
Throughout my career, I have developed a variety of transferrable skills and leadership qualities that I believe will enable me to excel within the Civil Service as a HEO. I am a highly positive and effective manager who has excellent analytical and project management skills, which will help me to ensure work is published to the high standards expected of the Civil Service. For example, in my previous role, I was praised by my senior manager for analysing the department’s budget spending, and proposing new ways to save on budget. I had to communicate this data to external stakeholders, and encourage others to embrace change within the organisation which, in turn, had a successful impact on the department. I understand that as a HEO, I will be responsible for leading a team to create and implement new policies, I will need to communicate with clarity, to see the bigger picture, and to approach tasks and projects with enthusiasm and a commitment to public service.
Outside of work I am driven by my family who are fully supportive of my career and I enjoy hobbies such as team-based sports where I get to collaborate with others. If you employ me in this position, I will be a proactive and positive leader, not afraid to encourage and implement continuous improvement within work flows. I am someone who always seeks to identify where I can improve processes for future success.”
Q2. What skills and qualities are needed to carry out a Higher Executive Officer position?
SUGGESTED ANSWER
“There are many skills and qualities needed to excel in a Higher Executive Officer role. One of the most important ones is effective leadership skills, to be able to lead the department in the development and implementation of new policies and complete its objectives. I understand that is pivotal to support & make positive change within the organisation. I am someone who can maximise the potential in others and the resources at my disposal, which will I believe is important of a HEO, as this role requires someone that must be supportive through challenging times and who seeks to empowers people to deliver important projects using an innovative and forward-thinking approach to problem solving. As a HEO, you are expected to be a positive role model to all and integrity is also very important, and you must always set high standards for everyone to follow. Other skills and qualities include, being able to communicate and collaborate effectively with other internal departments and external stakeholders who may have a vested interest in the Civil Service. Finally, being able to multi-task and manage multiple, challenging projects and budgets concurrently is a vital skill of a competent Civil Service Higher Executive Officer.”
Q3. How do you go about making effective decisions as a leader?
Purchase the full package below for just to download the answer to this and all of the interview questions featured on this page!
Q4. What would you focus on during your daily work as a manager and leader within the Civil Service to ensure you are effective?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q5. When have you used effective communication skills to get a difficult message across to a group of people?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q6. What’s your biggest weakness?
Purchase the full package below for just to download the answer to this and all of the interview questions featured on this page!
Q7. What previous experience do you have that you feel will benefit this position?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q8. What are your future ambitions and where do you see yourself in 10 years’ time?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q9. Tell me about a time when you created a written report that was important? What did you consider when creating the report?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q10. Describe a time when you remained calm in a stressful and difficult situation?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q11. As a Civil Service HEO, how would you monitor the performance of your staff?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q12. Describe a time where you failed?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q13. Who was the last person you had to speak about regarding under performance?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q14. How would you delegate responsibility during a very important Civil Service project with tight deadlines?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q15. As a Civil Service leader, it is better to be feared or loved?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q16. What do you expect the best and most challenging parts of working in the Civil Service will be?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q17. Explain a time when you delivered a task at pace?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q18. What are the biggest challenges facing the Civil Service right now?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q19. What’s the toughest team you’ve ever managed? Why were they so difficult to manage and what did you do to turn things around?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q20. How would you develop your team within the Civil Service to get the most out of them?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q21. Describe a time when you resolved conflict within a team?
Purchase the full package below for just to download the answer to this and all of the interview questions featured on this page!
Q22. What things would you consider when communicating with external agencies?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Q23. Why do you want to work for the Civil Service?
Purchase the full package below for just to download the answer to this and all of the interview questions featured on this page!
Q24. That’s the end of your Civil Service HEO interview. Do you have any questions for the panel?
Purchase the full package below for justto download the answer to this and all of the interview questions featured on this page!
Now INSTANTLY download the suggested ANSWERS to all the HIGHER EXECUTIVE OFFICER CIVIL SERVICE INTERVIEW QUESTIONS and PASS your interview!
Yes! I Want To Pass My Interview!Higher Executive Officer – Job Description
The Higher Executive Officer role is commonly found in the civil service and is a middle management role. As there are many departments the role will vary between departmental function. However, you will be key in regards to policy development and implementation. Part of the role will require you to lead a team and support the various tasks and policies which you will be responsible for. You will communicate with senior civil servants frequently to advise on policy matters and be pivotal in supporting & making positive change within the organisation. You will need to demonstrate sound leadership skills and competently manage budgets and policy development.
Key Tasks of a Higher Executive Officer
- Prepare and publish work to high levels and check and verify work of your team.
- Analyse and present data to senior management.
- Quickly resolve issues within your workflow.
- Efficiently manage the workloads of your department.
- Communicate and manage relationships with external and internal stakeholders.
- Manage projects/policies from development through to implementation.
- Efficiently manage budgets and use resources to the maximum potential.
- Implement continuous improvement within your work flow always seeking to identify where you can improve processes for future success.
Higher Executive Officer – Your Questions Answered!
Q1 – How much does a Higher Executive Earn? Depending on the location the salary does change, In London, HEO will earn between £30,388 and £36,922 per annum. Nationally, you could expect to earn between £27,150 and £32,460 per annum.
Q2 – What is a Higher Executive Officer Equivalent? Job titles outside the Civil service include; Supervisor, Team leaders, Office Manager to name a few.
Q3 – What are the HEO Civil Service Behaviours? These will depend on the role being applied for. With most civil service jobs, you will be able to ascertain this information from the job description. Usually, you will be assessed on 3-4 of the behaviours.
Q4 – What are the grades in the civil service? These range from the following order from most junior to senior civil servants.
- AO/AA Administrative Officer or Assistant. This is the most junior level role.
- Executive Officer. Employees in this role are usually in specialist support roles from various departments and can lead small teams.
- Higher/Senior Executive Officer. A middle management role, which comes with specific policy responsibilities.
- Grades 6 & 7. A senior management position, with enhanced police responsibility, answering to directors and director generals.
- Senior Civil Servants. Directors and director generals work closely to ministers within their department and are the most senior roles within the civil service.
Here's What People Are Saying...
(worldwide success stories from our YouTube community!)
I have an interview tomorrow 🙈
UPDATE: I got the job offer.
THANKS Richard 👍
2 weeks ago (edited)
Thank you so much for this! Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.
1 month ago
I have an interview I'm so nervous 😭
Update: I GOT THE JOB
3 months ago (edited)
Thank you so much! I went today and got the job on the spot!
3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
Thank you so much..i have an interview later...it helped a lot to boost my confidence.
1 week ago
I have an interview today ill update you on how i do :).
UPDATE: I GOT THE JOB THANK YOU!
5 days ago
The complaint steps literally saved me for my interview earlier, thank you!!:)
2 months ago
This is excellent !!
1 month ago
This is so helpful. Thank you so much for the tips and advice!
1 month ago
I got the job! Thank you!!
2 months ago
24 HEO CIVIL SERVICE QUESTIONS AND ANSWERS WORKBOOK
GET ALL 24 ANSWERS TO THE HIGHER EXECUTIVE OFFICER CIVIL SERVICE INTERVIEW QUESTIONS
FOR JUST £4.99!
Question 1,
Full Suggested Answer & Detailed Response
Question 2,
Full Suggested Answer & Detailed Response
Question 3,
Full Suggested Answer & Detailed Response
Question 4,
Full Suggested Answer & Detailed Response
Question 5,
Full Suggested Answer & Detailed Response
Question 6,
Full Suggested Answer & Detailed Response
Question 7,
Full Suggested Answer & Detailed Response
Question 8,
Full Suggested Answer & Detailed Response
Question 9,
Full Suggested Answer & Detailed Response
Question 10,
Full Suggested Answer & Detailed Response
Question 11,
Full Suggested Answer & Detailed Response
Question 12,
Full Suggested Answer & Detailed Response
Question 13,
Full Suggested Answer & Detailed Response
Question 14,
Full Suggested Answer & Detailed Response
Question 15,
Full Suggested Answer & Detailed Response
Question 16,
Full Suggested Answer & Detailed Response
Question 17,
Full Suggested Answer & Detailed Response
Question 18,
Full Suggested Answer & Detailed Response
Question 19,
Full Suggested Answer & Detailed Response
Question 20,
Full Suggested Answer & Detailed Response
Question 21,
Full Suggested Answer & Detailed Response
Question 22,
Full Suggested Answer & Detailed Response
Question 23,
Full Suggested Answer & Detailed Response
Question 24,
Full Suggested Answer & Detailed Response
What you’ll get…
The answers to the FULL LIST of interview questions featured on this page.
Expert responses that you can use to help you come up with your own unique winning answers.
Suggested answers verified by our panel of interview experts.
Sent to your email inbox within seconds of your order being placed.
FREE 30 days access to our BESTSELLING online Interview Training Course!
For just £4.99 get the UNIQUE ANSWERS to all 24 HIGHER EXECUTIVE OFFICER CIVIL SERVICE INTERVIEW questions to help you PASS YOUR INTERVIEW!
Get all 24 interview questions and suggested answers for your HEO Civil Service Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). This online course will instantly be free for you to access for 30-days. Thereafter, this service renews at just £9.99+vat per month. No minimum term. You can cancel anytime by contacting us via our contact page or email. If you cancel before the 30-day trial ends, you will not be charged.
PLUS… BONUSES
In addition to the 24 HEO CIVIL SERVICE INTERVIEW QUESTIONS & ANSWERS, you will also receive the following BONUSES:
Bonus 1
150+ Page Interview Skills Guide – packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Order today and you will get this bonus guide FREE – offer available for a limited time only.
£15.00 Value, Yours FREE
Bonus 2
50-Page A-Z Interview Tips Guide – this PDF guide contains 26 quick and powerful tips you can implement right away as part of your interview strategy to boost your interview success!
£7.99 Value, Yours FREE
Bonus 3
Why should we hire you? Slide Deck – Get Richard’s slides to one of the most asked interview questions including – a full break down of the question, how to answer it, and a sample response that will get top marks every time!
£4.99 Value, Yours FREE
Bonus 4
What are your hobbies and Interests? Slide Deck – this PDF slide deck includes Richard’s breakdown of an extremely common interview question that is often overlooked by most candidates in their preparation. Discover how you can stand out from other candidates by supplying a tailored and successful answer!
£4.99 Value, Yours FREE
Bonus 5
How to Introduce Yourself in a Job Interview Slide Deck – we all know first impressions count. And perhaps not more so than at your job interview. The truth is, there are some very strict rules you must follow when introducing yourself at a job interview to ensure you give the first impression you need to secure your dream job! Get Richard’s insider advice free with your order today.
£4.99 Value, Yours FREE
Bonus 6
7 COMMON Interview Questions and Answers Slide Deck – In this free bonus you will get access to the 7 most common interview questions that are nearly always guaranteed to come up in your interview! Plus Richard details what the employer wants to hear in your answers, and provides sample answers to those common questions to help you PASS!
£7.99 Value, Yours FREE
Bonus 7
Why Did You Leave Your Last Job Slide Deck – As part of your order, you will also get access to this powerful guide which includes: why the interviewer is asking you this question, 3 things you MUST INCLUDE in your answer to this tough interview question, what to say if you have lost your job, been fired or made redundant, and 3 BRILLIANT ANSWERS!
£4.99 Value, Yours FREE
Bonus 8
Tell me about a time you failed? Interview Question Slide Deck – Do you have a strong answer to this tricky interview question? Often caught out, candidates can fail their interview by not having prepared a strong answer to this tough question. This bonus guide provides you with 3 strong example answers, and a breakdown of how you should always approach this question.
£4.99 Value, Yours FREE
Bonus 9
Tell me about a time you had conflict at work? Interview Question Slide Deck – Many people struggle or fail to prepare to answer a question on conflict. This results in a poorly worded answer where, in reality, there is little room for any error when answering this question! Included as a bonus, you will get Richard’s insight to this question, top tips, and 3 BRILLIANT ANSWERS you can use!
£4.99 Value, Yours FREE
Bonus 10
What are your salary expectations? Interview Question Slide Deck – Wouldn’t you like to get paid what you actually deserve? This tricky interview question has multiple meaning that you need to consider cafefully when answering, but there is a golden response you can use! Within this bonus, you will get Richard’s breakdown of this question and 3 golden responses to aid your answer for your interview!
£7.99 Value, Yours FREE
Bonus 11
Questions to Ask at the End of an Interview Slide Deck – No matter what interview you have, you should always ask THESE questions at the end to impress your new employer! Discover in this bonus guide why it is important to ask questions at the end of your interview, BRILLIANT TIPS for asking questions that will IMPRESS THE INTERVIEWER every time, and 7 BRILLIANT QUESTIONS you can ASK at the end of your job interview! (All roles included!).
£4.99 Value, Yours FREE
Bonus 12
7 MOST Difficult Interview Questions! Slide Deck – In this exclusive bonus you will get an additional set of unique answers to the 7 most difficult interview questions and answers that recruiters ask at the majority of interviews! Ensure you have the best preparation for these challenging questions, free with your order!
£4.99 Value, Yours FREE
Bonus 13
ULTIMATE Online Interview Training Course – Order today and you’ll also get a 30-day free trial* to our bestselling online interview training course designed to boost your success at interview! This online course has been used by 100s of job seekers to help their successful interview preparation.
£97.00 Value, Yours FREE
*We want you to know: This is a subscription service that is charged at just £9.99 per month after the 30-day trial expires. No minimum term. If you cancel before the 30-day trial ends, you will not be charged. Please see our terms for full details.
Important: The above bonuses cannot be purchased anywhere else individually on this site. Order the 24 HIGHER EXECUTIVE OFFICER Civil Service Interview Questions & Answers guide today to get free access.
30-DAY MONEYBACK GUARANTEE
We have eliminated all risk for you. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. Whatever the reason…or no reason at all…you can have a full refund if this resource isn’t right for you. So there is no risk.
Who has created the answers to the interview questions?
Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry.
He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector.
Richard guarantees the answers contained within this product are unique and will help you stand out from the competition.
Still not convinced? Here’s why you should buy with How2Become.com…
Firstly, these interview questions and answers are created by us and our team of experts – we have all the answers to your questions and will help you succeed (like we’ve been doing for the last 16 years) and we update our material frequently.
Secondly, we provide exclusive bonuses with all our products that you won’t find anywhere else. These bonuses include free guides, powerful online training and more!
Thirdly, our interview guides and training just work. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview).
Finally, we have eliminated all risk for you. All of our products and resources are protected by our 30-day no questions asked money back guarantee. Whatever the reason…or no reason at all…you can have a full refund if this training isn’t right for you. So there is no risk.
MORE TESTIMONIALS FROM OUR SUCCESSFUL CUSTOMERS
