21 CVS Interview Questions and Answers
Pass YOUR interview at the first attempt!
Here’s the FULL LIST of CVS INTERVIEW QUESTIONS:
Q1. Tell me about yourself.
SUGGESTED ANSWER:
“Thank you for giving me the opportunity to be interviewed for this position at CVS. I am an energetic and hardworking individual who approaches every task head-on with enthusiasm. I am confident that my positive can-do attitude and diverse skill set make me a great candidate for this role at CVS. I wanted to be sure that I would be a great fit for this role and that CVS was the right company for me before submitting my application. Therefore, I took some time to research CVS’s mission and values thoroughly. I was particularly impressed by your “project health” initiative. This tells me that you are a responsible brand that is conscious of the communities around you. I, too, am particularly passionate about this subject. Therefore, I would be proud to work for a company like CVS that is committed to making a positive difference in the lesser-served communities around us. I am excited by the opportunity to join you on your continuing charitable projects to provide tens of thousands of free healthcare services to those in need up and down our country. During previous employment, I was fortunate enough to have been able to share this passion, having been given the opportunity to host a fundraising day in aid of those less fortunate who are unable to afford medical care. I have excellent interpersonal and communication abilities, and I work effectively both independently and collaboratively with a team. I am someone who works to maintain the highest standards at all times, especially in customer-facing work environments, as I am representing the company to the customers. I can be counted on to arrive at work on time, handle customer questions and complaints appropriately, perform well under pressure, and, most importantly, complete each task I am assigned diligently and professionally. Outside of work, I am driven by my family, who are fully supportive of my career and any potential shift work and irregular hours that may come with the role. Tennis is one of my favourite pastimes since it helps me keep up my fitness levels and mental focus. If I am chosen for this opportunity, I will be a dedicated, energetic, and customer-focused employee that takes great pride in representing the CVS brand.”
Q2. Why do you want to work for CVS? And what can you bring to the role?
SUGGESTED ANSWER
“As a longstanding customer at CVS, I can personally attest to the outstanding professionalism and friendliness of your staff as well as the wide range of great quality products you stock. I, too, have high standards and want to work in a professional environment for a company with a fantastic reputation such as yours. I want to work for a company in which I feel supported and empowered to grow for many years to come. As this is an important criteria of mine, I took it upon myself to connect with previous and present CVS employees via the social media platform LinkedIn. I was encouraged by the positive reports of the professional culture that your brand fosters. Of course, I was also particularly impressed by the generous benefits you offer to your staff, for example, a 20-30% discount for employees in all stores. This further shows me that you want to foster a positive environment for your staff and encourage them to stay for the long term. I also want to work for CVS as my previous experience has equipped me with the interpersonal skills and problem-solving abilities necessary to succeed in this role, and I truly believe it is an ideal role for me. I am confident in my ability to resolve customer complaints efficiently and effectively, and I appreciate the significance of ensuring that every client leaves a CVS pharmacy satisfied with their products and convenient experience. If given the opportunity, I am confident that I could excel in this position as well as positively contribute to CVS. For all of these reasons, I am really eager to be interviewed for this position, and I would be delighted to work for you and the CVS brand.”
Q3. How would you deal with a disgruntled customer?
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Q4. Tell me about a time when you went above and beyond to achieve a goal?
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Q5. What are your strengths and weaknesses?
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Q6. Give me a few examples of ‘putting the customer first’?
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Q7. A customer at CVS complains you have not provided good enough service, what would you do?
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Q8. If you thought a team member at CVS was not pulling their weight, what would you do?
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Q9. Do you prefer to work on your own or as part of a team?
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Q10. What makes you the perfect candidate for this position at CVS?
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Q11. Tell me a time when you provided brilliant customer service?
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Q12. Tell me about a time when you had to complete lots of different tasks at once?
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Q13. Why do you think it's important to come to work looking smart, clean, and presentable?
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Q14. What skills do you already have that will make a difference to the team here at CVS?
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Q15. To work at CVS, you will need to be comfortable working at a fast pace. If your manager told you to speed things up, how would you make sure the quality of your work was not compromised?
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Q16. What would you do if you saw a CVS co-worker acting in a dishonest manner?
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Q17. Have you ever had to deal with a stressful situation at work? If so, how did you handle it?
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Q18. One of the things that makes CVS great is teamwork. Describe a situation when you worked as part of a team to complete a challenging task?
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Q19. Explain a situation when you showed flexibility and adaptability at work?
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Q20. Where do you see yourself in 5 years?
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Q21. That’s the end of your CVS job interview. Do you have any questions for us?
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Now INSTANTLY download the suggested ANSWERS to all the CVS INTERVIEW QUESTIONS and PASS your interview!
Yes! I Want To Pass My Interview!CVS JOB INTERVIEW Q&A! (HOW TO PREPARE FOR A CVS INTERVIEW!)
How should I dress for my CVS interview?
It is always important to attend an interview dressed presentably and professionally. Whilst this is important for any interview, this is particularity important when it comes to customer facing positions. This is because customer facing employees are representing the CVS brand as a whole.
Is it a good idea to bring a copy of my resume along to my CVS interview?
For sure! Make sure the resume that your bring is unto date. You should also familiarise yourself with qualifications, time frames, roles and accomplishments listed on it as you will likely be asked about them by the CVS hiring manager.
Which questions am I most likely to be asked at my CVS interview?
We’ve done the research so you don’t have to! We feel that the list of 21 answers that we have put to gather are very likely to come up in your upcoming CVS interview.
How difficult are CVS job interviews?
The answer to this question depends heavily on the specific role at CVS you are interviewing for as well as how much preparation you do. We recommend doing as much preparation as possible in order for your interview to go as smoothly as possible.
When asked “Why do you want to work at CVS?” what should I say to impress the hiring manager?
Our advice is to explain how you embody the 6 CVS core values. Before attending your CVS interview consider a time when you demonstrated each of these values at work.
5 CVS JOB INTERVIEW TIPS! (HOW TO PREPARE FOR A CVS INTERVIEW!)
Tip #1
We highly recommend you do your research on CVS ahead of attending your interview. Take a look at their website, their social media platforms and recent news articles. The more more you can show you know about CVS the more impressed the hiring manager will be!
Tip #2
Because CVS are known for their excellent customer service, your customer service abilities will be evaluated extensively during the interview. Prepare to answer questions such as , “What does customer service mean to you?”.
Tip #3
Make sure you dress smartly and presentably to your CVS interview. The hiring manager is unlikely to choose to move forward with candidates who do not appear presentable as employees are a representation of the company to customers. To make an extra good first impression, bring you can your résumé and a notebook to the interview.
Tip #4
Familiarise yourself with CVS’s 6 core values; Join forces, inspire trust, rise to the challenge, put people first, champion safety and quality and finally create simplicity. In your interview you should explain how your own values align with those of CVS.
Tip #5
Ensure you have thorough understanding of the position you are applying for at CVS by carefully reading the job description. In your interview you will need to demonstrate and explain that you have the skills and qualities necessary for the role.
Here's What People Are Saying...
(worldwide success stories from our YouTube community!)
I have an interview tomorrow 🙈
UPDATE: I got the job offer.
THANKS Richard 👍
2 weeks ago (edited)
Thank you so much for this! Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.
1 month ago
I have an interview I'm so nervous 😭
Update: I GOT THE JOB
3 months ago (edited)
Thank you so much! I went today and got the job on the spot!
3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
Thank you so much..i have an interview later...it helped a lot to boost my confidence.
1 week ago
I have an interview today ill update you on how i do :).
UPDATE: I GOT THE JOB THANK YOU!
5 days ago
The complaint steps literally saved me for my interview earlier, thank you!!:)
2 months ago
This is excellent !!
1 month ago
This is so helpful. Thank you so much for the tips and advice!
1 month ago
I got the job! Thank you!!
2 months ago
21 CVS INTERVIEW QUESTIONS AND ANSWERS WORKBOOK
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Question 1,
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Question 2,
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Question 3,
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Question 5,
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Question 6,
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Question 8,
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Question 10,
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Question 11,
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Question 16,
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Question 17,
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Question 18,
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Question 19,
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Question 20,
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Question 21,
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The answers to the FULL LIST of interview questions featured on this page.
Expert responses that you can use to help you come up with your own unique winning answers.
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Who has created the answers to the interview questions?
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