21 Cruise Ship Interview Questions and Answers
Pass YOUR interview at the first attempt!
Here’s the FULL LIST of CRUISE SHIP INTERVIEW QUESTIONS:
Q1. Tell me about yourself.
SUGGESTED ANSWER:
“Thank you for inviting me to be interviewed for your cruise line. I am a diligent, flexible, hardworking individual who enjoys working both independently and in teams. Having studied the job description, I feel my skills, qualities, and experience are a perfect match for the role. I enjoy engaging with people, providing great customer service, and I love the variety and challenges that come with the job. I’ve had a number of jobs over the years where it was important for me to be a positive role model for my employers, and I fully get that I will be representing your brand at all times. I have aspired to work on a cruise ship for some time now, as I want to be in a job role that is not your typical 9 to 5 role, where I get to travel the world, and where I get to work with people from a variety of backgrounds. I would consider myself as a patient person, someone who is safety-aware, adaptable, who perseveres, and I am someone with exceptional attention to detail who thrives in a team environment working towards a shared goal. If you hire me, I will be a dependable, valued, and customer-focused crew member. I will be honoured to represent your cruise line’s brand and provide first-class customer service to your clients.”
Q2. Why do you want to work onboard a cruise ship?
SUGGESTED ANSWER
“I have always dreamt of working as a crew member on board a cruise ship. I love the idea of travelling to new places I might not otherwise have had the opportunity to, and forging new friendships with people from all over the world. Because of this, I have been working toward this position for a while, and I have gained plenty of experience in customer service roles. I consider myself to be a “people person,” and working onboard a cruise ship allows me to make a positive impact on people’s day, collaborate with people from diverse backgrounds, assume a lot of responsibility, and work beyond the conventional 9 to 5 structure. I like the job stability that comes with working on a cruise ship, where there is scope for career progression, and no two days are ever the same, which also appeals to me. Finally, I am someone who loves to travel and embrace other cultures, so being able to visit alternative destinations frequently, is certainly something that really appeals to me. My personality is one that can adapt and fit into any situation, and I always try to embrace life to the fullest.”
Q3. How will you handle the pressure that comes with working onboard a cruise ship?
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Q4. What skills and qualities are needed to work on a Cruise Ship?
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Q5. How would you deal with a difficult or unhappy customer?
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Q6. Give an example of a time when your received poor customer service.
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Q7. Tell me a time when you had to work as part of a team.
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Q8. Why should we hire you?
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Q9. Why do you want to work for us?
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Q10. Tell me about a difficult situation you had to deal with.
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Q11. What’s your biggest weakness?
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Q12. What makes you a good fit for our cruise ships’ teams?
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Q13. How would you handle working in a fast-paced environment?
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Q14. ow would your friends or previous work colleagues describe you?
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Q15. What does great customer service mean to you?
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Q16. If you noticed a fellow crew member not pulling their weight, what would you do or say?
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Q17. In the Cruise Ship industry, what’s more important, fast or friendly service?
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Q18. Tell me about a time when you demonstrated flexibility at work.
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Q19. Tell me a time when you provided great customer service.
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Q20. Where do you see yourself in 5 years?
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Q21. That’s the end of your cruise ship job interview. Do you have any questions?
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Now INSTANTLY download the suggested ANSWERS to all the CRUISE SHIP INTERVIEW QUESTIONS and PASS your interview!
Yes! I Want To Pass My Interview!HOW TO PASS A CRUISE SHIP JOB INTERVIEW!
CRUISE SHIP COMPANIES
We have collated a list of some of the top cruise ship companies for you to consider applying to:
- Princess Cruises
- P&O Cruises
- Cunard
- Viking Cruises
- Carnival Cruise Line
- MSC Cruises
- Royal Caribbean International
- Seabourn
- Celebrity Cruises
- Holland American Line
- Disney Cruise Line
- Norwegian Cruise Line
CRUISE SHIP JOBS
Due to the vast nature of cruise ship there are a wide variety of roles on board. Listed below are a selection of jobs available on cruise ships:
Medical
- Doctor
- Nurse
- Healthcare Assistant
- Paramedic
Accommodation
- Housekeeping Manager
- Laundry Steward
- Utility Cleaner
Food and Beverage
- Server
- Butler
- Restaurant Manager
- Bartender
- Chef
- Bar Manger
- Baker
Deck
- Safety Officer
- Captain
- Radio Officer
- Bridge Officer
- First Officer
- Security
- Staff Captain
- Second Officer
- Environmental Officer
Entertainment
- Singer
- Dancer
- Musician
- DJ
- Comedian
- Magician
- Children’s Entertainer
Technical
- Marine Engineer
- Mechanic
- Port Engineer
- Maintenance Technician
- Staff Engineer
- Sound and Lighting engineer
Leisure
- Hairdresser
- Masseuse
- Retail Manager
- Sales Assistant
- Personal Trainer
- Beautician
- Fitness Instructor
SKILLS AND QUALITIES NEEDED TO WORK ON A CRUISE SHIP
Excellent Customer service
When working on a Cuise ship the customer satisfaction is essential. This mean going above and beyond to ensue each passenger has the most pleasurable experience possibible whilst the ship.
Teamwork
Many roles on the ship will involve collaborating with other crew members in order to deliver the highest standards. Examples of team work on the ship include entertainers collaborating to perform a show and engineers working together to ensure the safety of the ship.
Patience
Due to the customer focused nature of cruises, staff must handle unsatisfied customers and complaints with patience and a polite attitude.
Safety aware
When on the ship safety of crew and passages must always remain the principle priority. All staff must be familiar with safety procedures stay up to date with safety training.
Presentable
It is important that when staff are on duty they are smart and wearing their uniform correctly and well as having a smile on their face when possible! This is to hold up the reputation of the Cruise company.
5 CRUISE SHIP JOB INTERVIEW TIPS! (HOW TO PREPARE FOR A CRUISE SHIP INTERVIEW!)
Read each of the five tips carefully and use them when you are preparing for your cruise ship job interview.
CRUISE SHIP JOB INTERVIEW TIP #1
Consider a previous instance in which you offered exceptional customer service as well as worked as a member of a team before attending your Cruise ship interview. During your interview, you will be asked various behavioural questions that will measure your capacity to execute to the best level possible of customer service and collaboration.
CRUISE SHIP JOB INTERVIEW TIP #2
To your cruise ship job interview, you must dress smartly, cleanly, and professionally. Standards and cleanliness are critical in this line of work, so dress smartly for your interview to demonstrate that you entirely grasp how essential they are.
CRUISE SHIP JOB INTERVIEW TIP #3
Before attending your hospitality job interview, carefully consider the maximum amount of time you would be willing to spend at sea. It is also important to consider that many roles aboard the ship, such as 24 hour catering and engineers, will likely require unsociable hours. If are able to work these hours, including nights and weekends, your chance of success with be higher.
CRUISE SHIP JOB INTERVIEW TIP #4
Your ability to perform your job safely and successfully will be evaluated during your cruise ship interview, particularly if you are applying for a safety-critical position, such as an engineer. We highly advise you to make ‘safety and compliance’ significant components of some of your interview responses.
CRUISE SHIP JOB INTERVIEW TIP #5
At the end of your Cruise Ship interview, the recruitment team will most likely give you the opportunity to ask them questions of your own. Here are two good questions to think about:
- What kind of training would I receive if I am successful? How long does the training process take?
- What are the company’s objectives over the next 5 years? Do you intend to expand to other destinations?
Within the Cruise Ship Interview Questions and Answers guide, which is available to download on this page, we will provide you with over 21 sample cruise ship interview questions and brilliant suggested answers to help you pass!
Here's What People Are Saying...
(worldwide success stories from our YouTube community!)
I have an interview tomorrow 🙈
UPDATE: I got the job offer.
THANKS Richard 👍
2 weeks ago (edited)
Thank you so much for this! Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.
1 month ago
I have an interview I'm so nervous 😭
Update: I GOT THE JOB
3 months ago (edited)
Thank you so much! I went today and got the job on the spot!
3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
Thank you so much..i have an interview later...it helped a lot to boost my confidence.
1 week ago
I have an interview today ill update you on how i do :).
UPDATE: I GOT THE JOB THANK YOU!
5 days ago
The complaint steps literally saved me for my interview earlier, thank you!!:)
2 months ago
This is excellent !!
1 month ago
This is so helpful. Thank you so much for the tips and advice!
1 month ago
I got the job! Thank you!!
2 months ago
21 CRUISE SHIP INTERVIEW QUESTIONS AND ANSWERS WORKBOOK
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