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How to Become a Civil Servant in 2024

The complete guide to unlocking and passing the civil service recruitment process.

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How to Become a Civil Servant

The complete guide to unlocking and passing the civil service recruitment process.

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 become a Civil servant in 2024

The UK Civil Service consists of a wide range of departments which form different branches of the government. The mission of the civil service is to serve our  communities, developing and implementing policies which s protect and enhance the lives of the UK citizens and the country as a whole. As diverse as the people it serves, the civil service is built up from a number of different departments from the Home Office, department of education, transport, health and social care and many more.

WHAT JOBS ARE CIVIL SERVANTS?

With such a large and diverse organisation, there are literally 100s of different roles you can apply for. However, to be successful in your application, you will need to be able to demonstrate a number of key skills and attributes not only suitable for the role, but also to show that you are suitable for the civil service as an organisation. This will all be explained with our brand new Civil Servant recruitment guide.

The employees who form the civil service are made up from a diverse range of professions. There are 28 recognised professions within the different departments of the civil service. These roles are split between the different sectors. The sectors are vast and range from commercial, project management, financial, analytical, human resources, legal services, Information technology to name a few.

Based on the above, there are many opportunities for professionals within each of these sectors. These can range from lawyers, to IT professionals, engineers from multiple disciplines, analysts, HR professionals, procurement & logistics officers, planning officers and many more. So, as you can see there are a huge array of roles you could choose from.

how to join the civil service

How Do I Become A Civil Servant?

The selection process to join the civil service will normally consist of the following elements:

Register your interest

Online Aptitude Tests

15. Medical Check Up

Full Application Submission

Online Pre-Recorded Interview

Full Vetting and Final Interview

Face to Face Final Interview

how to become a civil servant - registration

Stage 1 – Online Registration and application form

So, how do you join the UK Civil Service?

Initially, you will have to register your interest and complete a basic online application form via the civil service website jobs portal.

It is worth noting at this early stage that the recruitment process to join the civil service is thorough and lengthy, regardless of the role being applied for. This is deliberate. This ensures that only the most committed applicants apply.

Stage 2 – The Civil service online tests

With your basic application submitted, you will now be required to sit a number of standard aptitude tests online. The types of tests you will need to complete will be dependent on the role you have applied for. However, they will consist of any of the following:

  • A Situational Judgement Test (CSJT)
  • A Verbal Reasoning Test (CSVT)
  • A Numerical Reasoning Test (CSNT)

Please note: You will be required to pass all tests to move forward with your application. Also, each test will be taken on separate occasions. If you fail the first test in the series, you will not be invited to sit the next test. You may also have to sit further tests which relate to the role you are applying for, you will be informed of this.

how to become a civil servant - pass the aptitude tests

Stage 3 – FULL APPLICATION & CV/PERSONAL STATEMENT

Your full application will require you to submit a CV detailing your employment history, qualifications and any relevant experiences. Be sure to tailor your CV to the role you are applying for as this will show the organisation, that you want to work for them, as opposed to just having a job.

You will also be required to submit a CV/Personal statement answering a question based around the Civil Service success profiles behaviours. The behaviour you will need to base this on will depend on the role you are applying for.

In order to create a successful application you will need to communicate the following:

  • An understanding of the success profiles and values required to join the UK Civil Service;
  • Your ability to meet the minimum eligibility criteria;
  • An understanding of rules and instructions;
  • Strong attention to detail.

Stage 4 – ONLINE INTERVIEW

The next stage of the recruitment process is to attend a remote interview. You will first face an online interview which you will be asked pre-recorded questions which you will need to answer. This will be done through an online portal. During the interview you will be assessed against two different types of interview questions; behavioural and strength-based questions.

Before we dive into the all-important interview questions, we should also not forget about interview etiquette and technique. This is also as vital to your success as much as responding correctly to the interview questions.

You will be assessed from the moment you first login to the portal. It is vital that you create a good first impression, you will only get one chance to do this, so be prepared!

Stage 5 – Final Interview

If you are successful during your online interview, you will be invited to attend a face to face interview with members of the recruitment team. This is likely to be held at the location you will be working at if you are successful.

This interview will take the same format as the online interview and you will be asked both behavioural and Strength based questions.

You will be assessed from the moment you enter the interview room. It is vital that you create the right impression, you will only get one chance to do this, so be prepared! You may also be asked to clarify on questions asked in the online interview, so make sure your answers match.

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How to Become a Civil Servant: Commonly Asked Questions

When you apply for many civil service jobs, you may or may not need some form of qualification. If you are applying in an entry level role such as Admin Assistant or Admin Officer position, it is possible that no formal qualifications will be required. Roles at higher levels or specific occupations will require qualifications, but the job description will detail this. With all roles, you will have to pass a selection process which could include a number of online tests and interviews. It is also vital that you are aware of the competencies and strengths you will need to demonstrate. These form what the civil service refers to as the ‘Civil Service Success Profiles’. These form the basis of the required strengths and behaviours you will need to demonstrate throughout the selection process to have any chance of success.

The civil service salary follows a structured pay scale which increases as per the seniority of the role. Starting out in the service in the lowest level AA or AO, you could expect a salary of around £20,000 per annum, this will differ as per the specific job and government department you work for. The next on the scale is an EO (Executive Officer). You can expect a salary between £24,000 up to £27,000 depending on the job role. Senior manager roles can command a salary of £40,000 to £50,000 plus. Moving towards the department directors and deputy directors, in this position one could expect a salary of over £80,000 per annum.

Applying for civil service jobs should not be any more difficult to applying for jobs in the private sector. The most important element you should focus on is ‘preparation’. This is your key to success. Each advertised civil service position will inform the candidate, in the job description of the behaviours which will be assessed to find suitable candidates. Therefore, you need to do two things in regards to the behaviours:  Fully understand the behaviours and their related strengths, then apply these to every element of the selection process, from the initial application through to the interviews and online tests. There are nine behaviours in total, but you will only be assessed on the ones relevant to the role.

Yes, not all roles will require a degree. However, there may be positions that do require specific degrees. It is worth noting that with a degree you can apply to the Civil Service Fast Stream scheme.

During the interview(s) you will be heavily assessed on the behaviours and strengths which are related to the role you are applying for. Study these in-depth. Having a good knowledge of these will help to predict the types of questions you will be asked and with this information you will be able to draft your responses in advance. Behavioural questions will focus on scenarios from your past, generally starting with “Can you tell us of a time when…..

Strength-based questions will focus more on what you enjoy doing and how your strengths can benefit the civil service.

 

 

TOPICS AND INFORMATION INCLUDED WITHIN THIS RESOURCE:

HOW TO PASS THE CIVIL SERVICE SELECTION PROCESS

  • The top 10 insider tips and advice on how to join the civil service;
  • The areas you must learn to be successful;
  • The selection process and what is involved;
  • How to pass civil service interviews;
  • Behavioural interview questions and how to answer them;
  • Strength-based questions explained;
  • How to prepare effectively to pass the selection process.

PREPARING TO PASS THE CIVIL SERVICE TESTS

  • Detailed information about the Verbal Reasoning Test;
  • Over 100 pages dedicated to the online tests;
  • The Situational Judgement test explained;
  • How to pass the Numerical test explained;
  • How to best plan and prepare to take the actual tests;
  • Detailed answers to all questions ;
  • Pass the civil service tests first time with our practice questions.

FURTHER TIPS TO HELP YOU PASS THE SELECTION PROCESS

  • The all important ‘Civil Service Success Profiles’explained in detail;
  • How to understand each of the civil service strengths;
  • Top-scoring interview question responses;
  • Expert interview tips and essential advice;
  • Understand and identify which strengths each interview question is assessing you on;
  • Sample CV and personal statement.

PASS THE CIVIL SERVICE RECRUITMENT PROCESS

how to join the civil service

We guarantee that our Civil Servant online resources will teach you how to navigate the different elements of the selection process. The package contains 340+ pages of civil service recruitment information and tests which will guide you through each of the different elements of selection, including the application form, your CV and personal statement, the aptitude tests, and both the interviews.

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BECOME A CIVIL SERVANT – THE RECRUITMENT PROCESS

how to join the civil service

We guarantee that our guide will teach you how to navigate the different elements of the selection process. The package contains 340 + pages of civil service recruitment information and tests, which will guide you through each of the different elements of selection, including the application form, your CV and personal statement, the aptitude tests, and both interviews.

Start Preparing Now 👉

the civil service interviews

Sample Civil Service Strength-Based Interview Question

Two of the stages you will have to navigate is an online and face-to-face interview. During the interviews you will be assessed against two different types of interview questions; behavioural and strength-based questions.

The strength-based questions are more about what people enjoy, and less focused on work related performance. Although there are no right or wrong answers you should be honest in your approach, and consider how you can link your responses to the role being applied for.

Q.Tell me about yourself and the skills and qualities you have that are a match for this civil service role?

Answer:

I am someone who is disciplined and takes great pride in their work, and the professional standards that I always make sure I work to. I am hard-working, I have strong values, and I am confident, resilient and focused in difficult and challenging situations. When faced with problems, I always approach these in an analytical manner and am decisive when making decisions. Outside of work, I keep myself fit and active and I like to lead a relatively healthy lifestyle. In this role, I understand you need to be vigilant, resilient, remain calm in difficult situations and also be capable following strict rules and procedures. I believe the skills, the attributes and the experience I have gained in life so far would enable me to be competent in this civil service role. If I am given the opportunity to undertake this role, which has been an ambition of mine for some time now, I will be a great team worker, I will learn the role quickly, and I will always perform my duties to the highest standards and efficiently possible.

The behavioural questions will seek to ascertain evidence from your previous work experience or education where you have shown certain behavioural skills. These types of questions are perfect for the use of the S.T.A.R. method (Situation, Task, Action, Result).

When responding to these questions ensure you have a sound knowledge of the person specification, and also the Civil Service strengths dictionary, especially the strengths mapped to the behaviours. Please note the behaviours you will be assessed against, will depend on the role that you are applying for. In most cases you will be made aware on the job description which of the behaviours you will be assessed on, so focus on these and they’re associated strengths primarily.

BECOME A CIVIL SERVANT – THE APTITIDE TESTS

The aptitude tests are perhaps the most difficult part of the selection process, and success in them will guarantee you have the opportunity to demonstrate your full potential. Here’s a brief description of the type of tests you will be required to pass to continue with your application. Included in the resource will be a number of each test to help you prepare and pass the tests.

(CLICK ON THE TABS BELOW FOR FURTHER INFORMATION)

The first test in the aptitude tests is the verbal test also known as the Civil Service Verbal Test (CSVT)

Please read the passage provided and then answer the questions below.

People pay National Insurance contributions in order to build up their entitlement to a state pension and other social security benefits.

The amount that you pay is directly linked to the amount you earn. If you earn over a certain amount, your employer deducts Class 1 National Insurance contributions from your wages through the PAYE system.

You pay a lower rate of National Insurance contributions if you’re a member of your employer’s ‘contract- ed’ pension scheme, or you’re a married woman – or widow – who holds a valid ‘election certificate’.

Your employer also pays employer National Insurance contributions based on your earnings and on any benefits you get with your job, for example a company car. HMRC keeps track of your contributions through your National Insurance number. This is like an account number and is unique to you.

  • 1. People pay National Insurance contributions in order to build up housing benefits? – True, false or cannot say
  • 2. HMRC stands for ‘Her Majesty’s Revenue and Customs’? – True, false or cannot say

Answers

1) People pay National Insurance contributions in order to build up housing benefits?

Answer: Cannot say

Explanation: Although the statement makes reference to social security benefits, it does not confirm that these include housing benefits. The correct answer is cannot say based on the information provided.

2) HMRC stands for ‘Her Majesty’s Revenue and Customs’?

Answer: Cannot say

Explanation: The passage makes no reference to this fact; therefore, the correct answer is cannot say based on the information provided. Also, this is a perfect example of where we must discount information that we know to be true in reality, but is not referred to in the passage.

The second and final online test you will have to face is the judgement test (CSJT). This form of situational test is difficult and you will have to practice plenty to ensure you pass.

Read the provided scenario and then rank each of the responses below either counterproductive, ineffective, fairly effective or effective.

You arrive at your desk to find that all of your paperwork for a certain task is missing. You have no idea where it’s gone, but you know that a colleague has held a grudge against you ever since you started. What do you do?

  1. Confront the colleague and demand that they tell you where they’ve hidden your paperwork.
  2. Remain calm and keep searching for your paperwork around your desk.
  3. Speak to your superior and accuse this colleague of hiding your work.
  4. Politely ask colleagues, including the one holding a grudge, if they’ve seen the paperwork that you’ve misplaced. If this doesn’t work, speak to your superior.

Answers

Confront the colleague and demand that they tell you where they’ve hidden your paperwork.

Answer: Counterproductive

Explanation: This is an overreaction, and you have no evidence to support your theory that this colleague has stolen your work. You’d also likely be causing a disturbance in the office.

Remain calm and keep searching for your paperwork around your desk.

Answer: Fairly Efficient

Explanation: This is fairly efficient because you may have just misplaced your work. However, you might also be wasting precious time.

Speak to your superior and accuse this colleague of hiding your work.

Answer: Inefficient

Explanation: This is better than publicly confronting your colleague and disrupting others but is still inefficient because you have no evidence that they’ve stolen from you.

Politely ask colleagues, including the one holding a grudge, if they’ve seen the paperwork that you’ve misplaced. If this doesn’t work, speak to your superior.

Answer: Efficient

Explanation: This is the best solution as it’s possible that someone had to move your paperwork throughout the day. Also, one of your colleagues might have seen the colleague move your paperwork.

Katie and Harrison take a road trip. There are two parts of the journey in which they decide to split the driving. For the first part of the journey, Katie drives 90 miles at an average speed of 60 mph. They stop off at a petrol station for 20 minutes, before Harrison takes over the next part of the journey. They leave the petrol station at 1355 and arrive at their destination at 1525, travelling a distance of 60 miles.

Question 1: How long does the first part of the journey take?

Question 2: What is the duration of the whole journey, including the stop off?

Question 3: What speed does Harrison travel at for the second part of the journey?

Answers

Answer to Question 1: 1 hour and 30 minutes

Answer to Question 2: 3 hours and 20 minutes

Answer to Question 3: 40 mph

Pass the Border Force Selection Process. First Time.

Crafted for everyone, no matter your skill level or background, this guide was made to help you achieve one goal: join the UK civil service.

WHAT WILL YOU LEARN?

Scoring Criteria

Essential information about how you will be assessed during every stage of the selection process.

APPLICATION FORM SAMPLE ANSWERS

Lots of up-to-date sample application form questions, responses and tips on how to pass this initial stage.

PRACTICE ONLINE Selection Tests

Step-by-step information on how to pass the various civil service tests.

INTERVIEW QUESTIONS & ANSWERS

Sample answers to each of the interview questions. 

INSIDER SECRETS

Insider tips on how to answer the interview questions and advice on how you will be scored.

SCORE-BOOSTING STRATEGIES

Get ahead of the competition with unique and proven strategies 16 years in the making.

Pass the Civil Service Selection Process. First Time.

Crafted for everyone, no matter your skill level or background, this guide was made to help you achieve one goal: Join the Civil Service.

Customer Success Stories

Having helped 100s to join the Civil Service for over 16 years, it is no wonder our customers love us…

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“…amazing tips and provides great resources to help you pass your interviews…” – How2Become customer

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WHAT’S INCLUDED IN YOUR CAREER PACK?

Complete guidance to ensure you pass the ENTIRE Civil Service recruitment process

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Insider advice on how to complete the online registration and application form/CV

Revealed – avoid the common pitfalls that most applicants make (many people fail the application stage – don’t be one of them!)

How you will be assessed Icon

Discover exactly how you are assessed throughout the entire selection process (hint: understanding this will allow you to know exactly how the assessors want you to act at every stage)

A complete breakdown of the Civil Service Success Profiles and how you MUST prepare if you wish to succeed

Sample online and face-to-face interview questions, plus guidance on how to answer both behavioural and strength-based questions

Written Test Questions and Answers Icon

Practice questions and answers for all of the different elements of the aptitude tests – take your test confident that you are fully prepared

The importance of ensuring you meet the minimum eligibility requirements and understanding the lifestyle when joining the civil service

Time-saving strategies and score-boosting methods verified by our panel of recruitment experts

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Interview Skilss | Sample Interview Questions and Answers Guide How2Become
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As well as lifetime access to your online resources, this package also includes a 30-day free trial to our Civil Service online testing suite (usually £9.99 + vat per month).

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  • 100s of additional aptitude test questions on each element of the civil service aptitude test to help boost your scores!
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Contents

340-page How to Become a Civil Servant Online Resource (Lifetime access)

Civil Service CV and Personal Statement Online guide

Numerical Reasoning Test Online Workbook (Lifetime access)

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Swipeable Templates

These templates are worth the value of the resource themselves – we give you the exact foundations you can use to build your application and master the assessment stages!

Your Guide To Success.

Our insider’s resource in a compact, accessible, online format to hold your hand throughout the entire selection process.

Created By Experts. Made For You.

With over 16 years’ of history behind us, we are the leaders in civil service recruitment advice. So whether you want to learn what must go on your application form, recognise what not to say at the interview, practice and pass the aptitude tests, or get coaching on what to put on your CV, you can access it all at your finger tips, today.

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How to join the civil service
FAQ

Frequently Asked Questions

Simply put, this training works and is proven to help people like you successfully join the civil service. With lifetime access to our resources, you will not only benefit from our online resource’ (which has sold 100s of copies) but you’ll also get access to a dynamic portal of content that we update frequently with all the very latest information, practice material, and strategies that are helping people across the UK join the civil service. With 1,000s of customers frequently thanking us for the career success we have helped them gain, and 16 years’ experience in providing recruitment and assessment centre training, you can rest assured knowing you are getting the best training material on the market.

This resource is designed to help anyone looking to join the civil service and conquer the gruelling selection process.

It is ideal for those just staring out at the application stage, who want an “over-the-shoulder” guide to passing each stage of the process.

If you have already started the selection process, then you’ll be able to pick up this guide from the exact stage you are at and follow the step-by-step guidance to passing the aptitude tests, online and face to face interviews and more with confidence.

Whatever stage of the process you are at, you can be confident you’ll have all the strategies and tools you need to succeed.

Yes! With the resource you will be able to access training that has been helping candidates successfully join the civil service for over a decade. Like any job, your success will depend on your preparation. In the civil service to be successful you will have to align to the Civil Service Success Profiles, for Ability, Experience, Strengths, Behaviour and technical skills. All of the above and more is covered within the guide.

As well as the above and with all our guides at How2Become.com, we like to do things a little differently. Instead of just giving you access to guides which explain how the selection process works, and what you need to do to pass, we teach you HOW to do it also. For example, we don’t just provide you with sample interview questions, we provide winning sample responses and step-by-step guidance on how to create your own successful answers. Whether you are thinking about applying, or you are half way through the selection process, this guide will ‘hold your hand’ step-by-step. Here is a full list of everything you will get within this resource.

You will get unlimited access to all of the content contained within this resource with no time restrictions! We understand that applying to join the Civil Service can be a long and stressful experience. That is why we want to take that worry away – you will get access whenever you need, whether it’s just for a week, or for a year, you will have full access to the resources. You will also get access to all future updates we make to this guide, ensuring you are getting the latest guidance.

When we launched How2Become.com we wanted to ensure our content would help as many people as possible no matter where they are, and we are achieving just that! We sell our resources to every country in the world, with 1,000s of customers in the USA, UK, India, Australia and more! All of our content is either written or spoken in English, with the content designed to be as universal as possible unless otherwise stated. Our  online resource’ guide is designed specifically for the UK Civil Service selection process.

Whichever option you choose, you can be confident you are getting the latest and highest quality training to join the civil service. All packages contain our guide: How to Become a Civil Servant Online Resource, CV and personal statement guide and the bonuses listed on this page.

The Gold package contains all of the content in the silver package, plus our fantastic Numerical Reasoning online  workbook and Verbal Reasoning Tests online workbook.

As soon as your order is complete you will be able to access all of the guides, training resources, and view the on-demand video via your How2Become account! You can use any smartphone, PC, Mac, or tablet with an internet connection to access your materials, so that you can learn any time you want to.

Yes, absolutely! We get 100s of testimonials and comments each month from those that have used our training thanking us for the help it has given them.

Having created recruitment guides for the last 16 years’, we know how often selection processes change. That is why we keep close ties to those ‘in the know’ and we regularly update our content. You will get the latest and best strategies to enable you to join the civil service.

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