21 American Airlines Cabin Crew Interview Questions and Answers
Pass YOUR interview at the first attempt!
Here’s the FULL LIST of AMERICAN AIRLINES CABIN CREW INTERVIEW QUESTIONS:
Q1. Why do you want to work for American Airlines?
SUGGESTED ANSWER:
“My ultimate professional aim has always been to work for American Airlines. Having flown American Airlines multiple times, I can vouch to your industry-leading value and service.
Additionally, the great reputation you have established over your 95 years of service and your role as the world’s largest airline illustrates how your passengers share my opinion. Simply put, I want to work for the best, and that is American Airlines.
I also want to work for a company that provides long-term, secure employment and support for professional and personal development. I researched and contacted American Airlines cabin crew members on LinkedIn. I heard only good things about American Airlines’ supportive workplace.
American Airlines is known for its safe flights and customer service. Clients who have a favourable flying experience are more likely to book another flight with you, and it would give me great pleasure to know that I played a part in enabling them to make cherished holiday and special occasion memories that will last a lifetime.
The opportunity to work with American Airlines would be a lifelong dream come true, and I am confident that my positive attitude, adaptability, and extensive experience make me an ideal candidate for this flight attendant position.”
Q2. Why do you want to be cabin crew?
SUGGESTED ANSWER
“As someone who has a passion for customer service and the aviation industry, it has long been an ambition of mine to join the American Airlines cabin crew team. And as a frequent flyer, I have experienced first-hand the professionalism and enthusiasm with which your airline staff operate, and I’d be honoured to join them.
I think working as cabin crew would be a fantastic fit for me since it would allow me to combine my passion for travelling the world, immersing myself in its many cultures, along with my experience in the hospitality industry, where I excel in fast-paced customer-facing roles.
I also want to join the American Airlines cabin crew, as I like the responsibility that comes with the role. Not only is it my duty to ensure all flyers have a positive and memorable experience, but I am also responsible for the safety of those flying with us. I feel prepared and well-equipped to handle any challenges that come with taking on this role.
In conclusion, I want to join American Airlines as a cabin crew member to combine my passion for customer service, aviation, and travel into a rewarding and challenging job. I firmly believe that my excellent work ethic, positive attitude, and attention to detail would benefit American Airlines. I am committed to representing American Airlines with the utmost professionalism and honesty, and I look forward to contributing to the airline’s continued success if you hire me.”
Q3. Tell me what you think it will be like working for American Airlines as a flight attendant?
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Q4. As cabin crew, how would you deal with your emotions?
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Q5. Where did you find out about American Airlines?
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Q6. What’s your biggest weakness?
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Q7. When have you been flexible in a previous work situation?
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Q8. What challenges do you think American Airlines will face in the future and how could you, as a cabin crew, help us to overcome them?
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Q9. If you are successful in becoming cabin crew with American Airlines how do you think you will cope with the change in lifestyle?
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Q10. What makes you better than the next candidate and, therefore, why should we offer you the position of flight attendant with American Airlines?
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Q11. How would you deal with somebody who was part of the cabin crew team who was not doing their job properly during a flight?
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Q12. At American Airlines, we pride ourselves on delivering exceptional service. What is the best example of customer service that you have come across?
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Q13. What do you think makes a successful team of flight attendants?
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Q14. Have you ever lost your temper?
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Q15. If you were not successful today would you re-apply?
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Q16. How many times have you called in sick within the last year?
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Q17. What would you do if you saw another flight attendant being rude to a passenger?
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Q18. What are your strengths and how will these assist you in the role of cabin crew for American Airlines?
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Q19. What’s the most challenging situation you have ever faced?
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Q20. Why do you want to join ONLY our airline?
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Q21. That’s the end of your American Airlines interview. Do you have any questions for the panel?
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Yes! I Want To Pass My Interview!AMERICAN AIRLINES CABIN CREW JOB DESCRIPTION
Since their establishment in 1926 American Airlines and grown to become the world’s number one largest airline. During periods of recruitment American Airlines receive very high volumes applications. There are a particularly attractive airline to work for since the brand carries an excellent reputation, has excellent staff benefits, and, being the largest airline in the world, offers job security.
The selection process to become cabin crew may be challenging and competitive however, remember that the chosen candidates will have the opportunity to work for a great airlines serving over 360 destinations globally, spanning almost 50 countries. Successful applicants will have the opportunity to take advantage of the fantastic staff benefits offered by American Airlines including, discounts across various brands, further education assistance, great medical care plans and air travel benefits for loved ones as well as many more.
The Interview Process:
- Online Application – The first step to becoming an American Airlines Cabin Crew is to complete online application forms.
- Virtual Interview – Applicants who American Airlines feel meet their requirement will be invited to attend a group interview which will take place virtually.
- Face-to-face Interview – Those successful in the virtual interview will be invited to American Airlines’ training site for a face-to-face interview.
- Training – Applicants who are selected are enrolled on to a 6 week comprehensive training program.
- Flying – At this stage candidates who successfully pass the interview process and the training will be able to take to the skies wearing the American Airlines uniform!
SKILLS AND QUALITIES NEEDED TO WORK FOR AMERICAN AIRLINES
In order to be successful in their positions, American Airlines flight attendants must possess and display a set of particular abilities and attributes. Ahead of your American Airlines interview, think of instances in your career where you have demonstrated these qualities and skills.
- Great customer service
- Profesional and presentable
- safety conscious
- effective communicator
- quick thinking and decision making
- empathetic
- Remaining calm under pressure
5 AMERICAN AIRLINES AIRLINES CABIN CREW JOB INTERVIEW TIPS!
(HOW TO PREPARE FOR AN AMERICAN AIRLINES CABIN CREW INTERVIEW!)
Tip 1:
Do as much research as you possibly can about American Airlines as well as their competitors. The hiring team at American Airlines will be keen to know why you want to work for their airline over their competitors.
Tip 2:
Before going in for an interview, make sure you are dressed professionally and that you appear presentable and organised. A smart outfit is key to demonstrating your professionalism in your interview. We suggest wearing a suit.
Tip 3:
You will almost certainly be asked to answer behavioural style interview questions during your American Airlines Interview. These questions are likely to likely focus on your ability to perform under pressure, provide excellent customer service, and work cooperatively. This is because all of which are important skills for the position you are applying for.
Tip 4:
The Situation, Task, Action, and Result (STAR) method is the best approach to take when responding to situational questions. Using this simple yet efficient format will help you greatly to effectively answer questions like “Tell me about a time when…” or “Describe a scenario when…”.
Tip 5:
Showcase your competence in dealing with customers. Given the value of repeat customers to airlines, it’s essential that they have a positive experience on every journey. This is why it’s so important for flight attendants to have outstanding people skills.
AMERICAN AIRLINES INTERVIEW QUESTIONS AND ANSWERS PDF guide to be the STANDOUT candidate during your interview!
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I have an interview tomorrow 🙈
UPDATE: I got the job offer.
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2 weeks ago (edited)
Thank you so much for this! Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.
1 month ago
I have an interview I'm so nervous 😭
Update: I GOT THE JOB
3 months ago (edited)
Thank you so much! I went today and got the job on the spot!
3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
Thank you so much..i have an interview later...it helped a lot to boost my confidence.
1 week ago
I have an interview today ill update you on how i do :).
UPDATE: I GOT THE JOB THANK YOU!
5 days ago
The complaint steps literally saved me for my interview earlier, thank you!!:)
2 months ago
This is excellent !!
1 month ago
This is so helpful. Thank you so much for the tips and advice!
1 month ago
I got the job! Thank you!!
2 months ago
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