21 Pets at Home Interview Questions and Answers
Pass YOUR interview at the first attempt!
Here’s the FULL LIST of PETS AT HOME INTERVIEW QUESTIONS:
Q1. Tell me about yourself
SUGGESTED ANSWER:
“Thank you for giving me the opportunity to be interviewed for this position at Pets at Home today.
I would describe myself as a confident and friendly individual who tackles each task with a positive can-do attitude. I am also a people person and believe that I have the necessary skills and experience to not only meet the challenges of this position but thrive in this role are pets at home.
I have a keen and genuine interest in animal care having spent several years volunteering at my local wildlife centre on a weekly basis. From my voluntary work I have not only gained valuable knowledge of animal care and handling but I have also learned the importance of teamwork, proactive problem solving and remaining calm under pressure. All of which would be beneficial to me in this role.
I am also experienced in customer facing retail positions and therefore possess the practical skills to excel in this position including strong communicational and organisational skills, as well as the ability to confidently and effectively handle customer questions and complaints.
If given this opportunity, I commit to working hard as part of the your team to offer your customers the best shopping experience possible at this Pets at Home store.”
Q2. What is your favourite animal?
SUGGESTED ANSWER
“Whilst I love all animals, I am particularly fond of Rabbits, having grown up with rabbits as well as owning two myself. Rabbits are very intelligent creatures who, in my option make fantastic companions. They love to be kept busy with lots of things to nibble and sniff as well as have plenty of room to race around and do binky with their bunny friend. However, they also love plenty of cuddles and, just like cats and dogs can recognise their owners by their voice and smell.”
Q3. Tell me about a time when worked as part of a team?
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Q4. Why do you want to work here?
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Q5. How would you deal with a difficult customer?
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Q6. What are your strengths and weaknesses?
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Q7. Tell me about a time when you went above and beyond to achieve a goal?
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Q8. A customer at Pets at Home complains you have not provided good enough service, what would you do?
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Q9. If you thought a team member at Pets at Home was not pulling their weight, what would you do?
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Q10. Give me a few examples of ‘putting the customer first’?
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Q11. What makes you the perfect candidate for this position at Pets at Home?
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Q12. Tell me a time when you provided brilliant customer service?
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Q13. What skills do you already have that will make a difference to the team here at Pets at Home?
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Q14. Tell me about a time when you had to complete lots of different tasks at once?
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Q15. What would you do if you saw a Pets at Home co-worker acting in a dishonest manner?
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Q16. To work at Pets at Home, you will need to be comfortable working at a fast pace. If your manager told you to speed things up, how would you make sure the quality of your work was not compromised?
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Q17. What would you do if you didn’t get on with someone in your Pets at Home team?
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Q18. Have you ever had to deal with a stressful situation at work? If so, how did you handle it?
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Q19. Tell me a time when you had to work under pressure?
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Q20. Explain a situation when you showed flexibility and adaptability at work?
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Q21. That’s the end of your Pets at Home interview, do you have any questions you’d like to ask me?
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Now INSTANTLY download the suggested ANSWERS to all the PETS AT HOME INTERVIEW QUESTIONS and PASS your interview!
Yes! I Want To Pass My Interview!PETS AT HOME JOB DESCRIPTION
Working at Pets and Home is a fantastic job opportunity for all animal lovers, working in a varied, fast paced and environment! With 40 news stores opening across the UK there’s never been a better time to join the Pets at Home team! Pets at home shop floor staff are primarily responsible for stores running smoothy and efficiently. To be able to effectively answer customer questions and queries all staff are expected to have an excellent product knowledge across products stocked across their stores. There are no specific qualifications requires to apply to work in a Pets at home store, however relevant experience is preferred. Whilst it is not considered an essential criteria, hiring mangers at pets at home are also likely to favour candidates who have a passion for animals. Firstly, this is because staff will be asked questions/ advice on caring for a wide variety of animals. Secondly because customers will frequently bring their pets into the store and thirdly because Pets at homes stores are sellers of small animals (guinea pigs, hamsters, rats e.c.t) and fish. You must be reliable, personable, approachable, hard working, enthusiastic, and able to communicate successfully with other staff and customers in order to carry out the responsibilities outlined below.
Day-to-day duties of Pets at Home staff include:
- Restocking shelves
- Answering customer queries
- Working the cash register
- Cleaning shop floor
- Cleaning out and changing fish tank water
- Feeding and caring for fish
- Cleaning out and grooming small animals
- Feeding and caring for small animals
- Ensuring live animals are only being sold to suitable homes
- Working as part of a team
- Completing mandatory staff training
Top Tips For Passing Your Pets at Home Interview!
Top Tips for passing your Pets at Home Interview:
Tip 1:
For the majority of roles at Pets at home customer service skills are essential. This is because staff will frequently interact with customers on a daily basis answering questions, finding the best products for them and working on the check out. Because of this, the interviewer is more than likely to ask questions that assess your customer service skills. Ahead of your interview consider a time when you have delivered excellent customer service.
Tip 2:
Pets at home will only look to recruit candidates who they feel have a passion for animals. Therefore we recommend preparing for questions centred around this topic, for example “What is your favourite animal and why?”.
Tip 3:
Do your research! Ahead of your Pets at Home interview it’s a great idea to find out as much as you can about the company. Examples of good places to look include their official website as well as any social media accounts they may have. When it comes to answering the common interview question “Why do you want to work for us?” not only will you have the information to give a great answer but you will be able to impress the interviewer with your company knowledge!
Tip 4:
Make sure that you attend you interview wearing a smart and clean outfit. Pets at Home hiring managers will not hire staff who they feel will present themselves in an unprofessional manner as this would reflect negatively on them as a brand.
Tip 5:
At the end of you interview the Pets at Home hiring manager is likely to offer you the opportunity to ask some questions of your own. It’s great idea to have some well thought out questions prepared ahead of time, for example “How do you see the pets at home brand developing over the next 5 years?”.
Here's What People Are Saying...
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I have an interview tomorrow 🙈
UPDATE: I got the job offer.
THANKS Richard 👍
2 weeks ago (edited)
Thank you so much for this! Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.
1 month ago
I have an interview I'm so nervous 😭
Update: I GOT THE JOB
3 months ago (edited)
Thank you so much! I went today and got the job on the spot!
3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
Thank you so much..i have an interview later...it helped a lot to boost my confidence.
1 week ago
I have an interview today ill update you on how i do :).
UPDATE: I GOT THE JOB THANK YOU!
5 days ago
The complaint steps literally saved me for my interview earlier, thank you!!:)
2 months ago
This is excellent !!
1 month ago
This is so helpful. Thank you so much for the tips and advice!
1 month ago
I got the job! Thank you!!
2 months ago
21 PETS AT HOME QUESTIONS AND ANSWERS WORKBOOK
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Question 1,
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