21 Singapore Airlines Cabin Crew Interview Questions and Answers
Pass YOUR interview at the first attempt!
Here’s the FULL LIST of SINGAPORE AIRLINES CABIN CREW INTERVIEW QUESTIONS:
Q1. Why do you want to work for Singapore Airlines?
SUGGESTED ANSWER:
“Working for Singapore Airlines has remained my ultimate career ambition since I first dreamed of being a flight attendant. As a loyal passenger of Singapore Airlines, I can personally speak to your airline’s exceptional quality of service and outstanding reputation. Therefore, making a decision to work for you was incredibly straightforward for me. I want to work for an airline in which I feel supported and empowered to grow for many years to come. As this is an important criteria of mine, I took it upon myself to connect with past and present Singapore Airlines cabin crew via the social media platform LinkedIn. I was encouraged by the positive reports of the supportive professional culture that Singapore airlines fosters. I also want to work for Singapore Airlines since you are a forward-thinking airline with a strong commitment to continual improvement. I feel that this is exemplified by your dedication to an environmentally sustainable future for Singapore airlines. I’ve been seeking for an opportunity to join an airline that is renowned for its commitment to passenger satisfaction, as you are. If the consumer is satisfied with their flight experience with you, they are likely to return, and I would take great pride in knowing I am providing a first-rate service in what will be, for many, making memories from holidays and special occasions. To be a part of Singapore Airline’s cabin crew would be a dream come true, and I am confident that my enthusiastic, can-do attitude and varied skill set make me an ideal candidate for this position.”
Q2. Why do you want to be Cabin crew?
SUGGESTED ANSWER
“One of my lifelong goals has always been to pursue a career as a cabin crew. I have spent considerable time preparing and gaining valuable experience for this role, as I have long desired to join the team of cabin crew at Singapore Airlines. As a passenger, I have experienced first-hand the enthusiasm and passion with which your cabin crew approach their work. I feel a career as a cabin crew would be ideal for me since it would allow me to combine my passion for travel with the extensive and varied experience I have gained in the hospitality industry. I recognize that becoming a Singapore Airlines cabin crew carries significant responsibility since I would be part of a team charged with ensuring the health, safety, and satisfaction of paying passengers, on flights often filled to capacity. I am confident in my capability to meet the challenges presented by these responsibilities. I’m drawn to this work because it will allow me to the opportunity to utilise my excellent interpersonal and communication skills, as well as my dedication to protecting the safety of others in a variety of high-pressure scenarios. The opportunity to make a difference in people’s lives by providing exceptional care, attention, and services is what makes the flight attendant role within Singapore Airlines so exciting to me. In addition, the lifestyle of a flight attendant appeals to me. Not only do I enjoy working in hospitality-related positions, but I have a passion for travel and am keen to experience different cultures across the world. I am motivated by my family’s unwavering enthusiasm for my professional success and tolerance of the irregular hours that come with this line of work. If recruited, I will be a dependable, devoted, and customer-focused employee who will be excited to work for the Singapore Airlines brand and deliver excellent flight experience and value to your passengers.”
Q3. Tell me what you think it will be like working for Singapore Airlines as a flight attendant?
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Q4. As a flight attendant, how would you deal with your emotions?
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Q5. Where did you find out about Singapore Airlines?
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Q6. What’s your biggest weakness?
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Q7. When have you been flexible in a previous work situation?
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Q8. What challenges do you think Singapore Airlines will face in the future and how could you, as a flight attendant, help us to overcome them?
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Q9. If you are successful in becoming a flight attendant with Singapore Airlines, how do you think you will cope with the change in lifestyle?
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Q10. What makes you better than the next candidate and, therefore, why should we offer you the position of flight attendant with Singapore Airlines?
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Q11. How would you deal with somebody who was part of the flight attendant team who was not doing their job properly during a flight?
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Q12. At Singapore Airlines, we pride ourselves on delivering exceptional service. What is the best example of customer service that you have come across?
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Q13. What do you think makes a successful team of flight attendants?
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Q14. Have you ever lost your temper?
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Q15. If you were not successful today would you re-apply?
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Q16. How many times have you called in sick within the last year?
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Q17. What would you do if you saw another flight attendant being rude to a passenger?
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Q18. What are your strengths and how will these assist you in the role of flight attendant for Singapore Airlines?
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Q19. What’s the most challenging situation you have ever faced?
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Q20. Why do you want to join ONLY our airline?
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Q21. That’s the end of your Singapore Airlines interview. Do you have any questions for the panel?
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Yes! I Want To Pass My Interview!SINGAPORE AIRLINES CABIN CREW JOB DESCRIPTION
Since their establishment in 1972, Singapore Airlines have become one of the best airlines on the planet, known for offering a fantastic luxury flight experience. Due to their excellent reputation they receive very high volumes of job applications.
The cabin crew interview process can be competitive and lengthy however, remember that the chosen candidates will have the opportunity to work for one of the worlds most prestigious airlines. Those who are successful in the interview process with be enrolled onto a 4 month course before working on flights.
Training course content:
- medical training
- appearance
- posture
- interpersonal abilities
- dealing with customers
- protocols
SKILLS AND QUALITIES NEEDED TO WORK FOR SINGAPORE AIRLINES
Ahead of your flight attendant interview, you should thoroughly research Singapore Airlines’ core values. Think of examples of how you have demonstrated these values in your professional life and bring this up in your interview. Singapore Airlines’ core values are listed below:
- integrity
- safety
- customer focus
- excellence
- teamwork
- care
5 SINGAPORE AIRLINES CABIN CREW JOB INTERVIEW TIPS!
(HOW TO PREPARE FOR A SINGAPORE AIRLINES CABIN CREW INTERVIEW!)
Tip 1:
Prepare to be asked behavioural-style interview questions in your flight attendant interview. These questions may include asking about times when you have provided great customer service, worked under pressure, or worked in a team to get a task done.
Tip 2:
When addressing situational interview questions, we suggest using the Situation, Task, Action, and Result (STAR) strategy for the best chance of being successful. This strategy will be extremely beneficial when answering interview questions like “Tell me about a time when…” and “Describe a scenario when…” in your interview.
Tip 3:
Ensure you are dressed smartly and presentably for your Singapore Airlines interview. In order to uphold their luxury reputation Singapore airlines hiring managers will only hire candidates who they know will present themselves professionally to passengers.
Tip 4:
Showcase your customer service skills. Returning customers are so important for airlines so it is essential that their flight experience is the best it can be! This means Flight attendants must have excellent customer service skills.
Tip 5:
Ahead of your interview, familiarise yourself with Singapore Airlines’ mission and vision. The hiring managers will want to know why you want to work for them over their competitors.
SINGAPORE AIRLINES FLIGHT ATTENDANT INTERVIEW QUESTIONS AND ANSWERS PDF guide to be the STANDOUT candidate during your interview!
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I have an interview tomorrow 🙈
UPDATE: I got the job offer.
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2 weeks ago (edited)
Thank you so much for this! Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.
1 month ago
I have an interview I'm so nervous 😭
Update: I GOT THE JOB
3 months ago (edited)
Thank you so much! I went today and got the job on the spot!
3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
Thank you so much..i have an interview later...it helped a lot to boost my confidence.
1 week ago
I have an interview today ill update you on how i do :).
UPDATE: I GOT THE JOB THANK YOU!
5 days ago
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2 months ago
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1 month ago
This is so helpful. Thank you so much for the tips and advice!
1 month ago
I got the job! Thank you!!
2 months ago
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