21 Lowe’s Interview Questions and Answers
Pass YOUR interview at the first attempt!
Here’s the FULL LIST of LOWE’S INTERVIEW QUESTIONS:
Q1. Tell me about yourself and why you want this job at Lowe’s?
SUGGESTED ANSWER:
“Thank you for inviting me to be interviewed for this position at Lowe’s today. I am someone who always gives 100% with a can-do mentality towards whatever I do. Having studied the job description in detail, I believe I have the necessary skills and qualities to be successful in this role at Lowe’s. From my previous employment, I understand the value of great customer service – without the customer, there would be no Lowe’s – and I would be eager to implement my skill set and first-rate customer service here at Lowe’s. In order to ensure that I would be a good match for this position, I read up on the core principles around which Lowe’s operates. These principles include: ‘focus on customers’, ‘continue learning’, ‘deliver results’, ‘take action’ and ‘show courage’. I feel that I would be a great candidate for this role since I already appreciate and demonstrate these characteristics in my personal and professional life. I want this job as continued professional and personal development are greatly important to me, thus the Lowe’s value of ‘continue learning’ rings true for me. During my time working for my former employer, I channelled much of my free time to completing two modern languages online courses, further widening my skillset. Should the opportunity arise, I would be keen to utilize these skills in your Lowe’s stores. If you hire me, I am confident I will be able to integrate into the team swiftly, work hard under pressure, and act as a positive role model for the Lowe’s brand.”
Q2. Can you tell me the hours you are able to work?
SUGGESTED ANSWER
“If you hire me, I would be willing to work flexible hours that best suit the needs of the business. Ideally, my preferred working hours would be working Tuesday through to Saturday. However, this is just a preference, and I would be more than happy to take on hours that would be most beneficial to this Lowe’s store, including late-night shifts and weekends. I am flexible with my commitments outside of work, and therefore I can be relied upon to work around the business’s needs. For example, I understand that over the holiday period, Lowe’s stores become very popular, and I would be willing to work extra hours over this time, and as much as needed. As a dedicated team member, I consider it my duty to help the company succeed by taking on any necessary extra shifts during busy periods. I am a highly dependable individual whom you can rely on to arrive punctually before each of my shifts and cover unexpected gaps in the rota with little notice.”
Q3. As one of the leading home improvement stores in America, we pride ourselves on exceptional customer service and care. How would you deal with a customer complaint whist working for Lowe's?
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Q4. What skills do you possess that you think would be an asset to our team here at Lowe's?
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Q5. Give an example of when you delivered excellent customer service.
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Q6. What would you do if you didn’t get on with someone in your team?
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Q7. Why do you want this job and what can you specifically bring to the role?
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Q8. Tell me what you know about the Lowe's brand in respect of our core values and ethos?
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Q9. When have you worked as part of a team to complete a difficult task?
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Q10. Describe a stressful situation at work and how you handled it?
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Q11. How would you deal with an angry or frustrated customer in store? What would you consider when dealing with them and why?
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Q12. What are your main strengths?
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Q13. What’s your biggest weakness?
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Q14. Describe a time when you managed multiple tasks all at once?
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Q15. Describe a time when you worked alone on a project or task for a long period of time.
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Q16. Describe a time when you completed a difficult, time-sensitive task whilst under pressure.
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Q17. Describe a stressful situation at work and how you handled it?
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Q18. Describe a time when you supported change in an organisation.
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Q19. Why do you want to leave your job?
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Q20. Where do you see yourself in 5 years' time?
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Q21. That’s the end of your Lowe's interview, do you have any questions for me?
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Yes! I Want To Pass My Interview!SKILLS AND QUALITIES NEEDED TO WORK AT LOWE’S
Lowe’s is pleased to express and promote its five core values in all that they do. Lowe’s takes pride in its friendly service and extensive selection of home improvement supplies. Lowe’s has a superb reputation to keep, therefore recruiting managers will only choose individuals who exemplify the company’s five fundamental values: show courage, deliver results, continue learning, focus on customers, and take action. Prior to your interview with Lowe’s, you should explore how you reflect these fundamental principles.
Show courage
Lowe’s empowers their employees to be courageous and stand up for what they believe in.
Deliver Results
Lowe’s have a fantastic reputation that employees are expected to uphold. They are a results driven brand and aim to deliver the best service and products to customers.
Continue Learning
At Lowe’s employees are offered fantastic additional learning opportunities. As a brand they recognise the value of continued learning and development. This not only enriches the brand as staff can carry through their additional knowledge into the work but also benefits Lowe’s employees on a personal level.
Focus on Customers
Working in retail requires fantastic customer service. Lowe’s employees are expected to consistently provide excellent client services at all times. The company understands the worth of going the extra mile for their customers.
Take action
Lowe’s employees are expected to take a proactive approach to problem solving when needed, doing so with a positive attitude.
Top Tips For Passing Your Lowe’s Interview!
Top Tips for a Successful Interview with Lowe’s:
Tip 1:
Before attending an interview, you should investigate online what it’s like to be a Lowe’s employee. We suggest you bring up the favourable reviews left by previous Lowe’s staff on sites like Glassdoor during the interview.
Tip 2:
Be sure to prepare some carefully though out questions to pose to the Lowe’s hiring team at the end of your interview. Here are just a few great examples:
- Should I be employeed how could I, specifically, contribute to the Lowe’s brand?
- Where do you see Lowe’s in 5 years time?
- If I were employed, what would you like me to prioritise doing first?
Tip 3:
We feel you should find out as much as possible about the Lowe’s brand by researching online or on their social media pages. Before your interview you should try to pick out some particular aspects of the brand, unique to Lowe’s, that particularly attract you to the role.
Tip 4:
As in many other industries where success hinges on customer satisfaction, it is crucial to demonstrate that you can consistently provide exceptional customer service. To shine in your interview, you must be ready to confidently respond to questions like “Give me an example of a moment when you provided exceptional customer service.” Ahead of your interview at Lowe’s try to think of some great examples of customer service you have either demonstrated yourself of witnessed.
Tip 5:
Before attending an interview, it is a great idea to practise describing your past job experience and accomplishments with confidence. Consider your career and ask yourself, “What is my greatest professional achievement?” What discoveries have I made through my work? How has it helped me advance in my career?
Here's What People Are Saying...
(worldwide success stories from our YouTube community!)
I have an interview tomorrow 🙈
UPDATE: I got the job offer.
THANKS Richard 👍
2 weeks ago (edited)
Thank you so much for this! Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills.
1 month ago
I have an interview I'm so nervous 😭
Update: I GOT THE JOB
3 months ago (edited)
Thank you so much! I went today and got the job on the spot!
3 weeks ago
THANK YOU SO MUCH! VERY INSIGHTFUL ✨
7 months ago
Im on step two ! So many notes already, would have went into this interview the wrong way. God bless u mate and taking the time to help a lad out like mw who is in over his head
3 months ago
Thank you so much..i have an interview later...it helped a lot to boost my confidence.
1 week ago
I have an interview today ill update you on how i do :).
UPDATE: I GOT THE JOB THANK YOU!
5 days ago
The complaint steps literally saved me for my interview earlier, thank you!!:)
2 months ago
This is excellent !!
1 month ago
This is so helpful. Thank you so much for the tips and advice!
1 month ago
I got the job! Thank you!!
2 months ago
21 LOWE’S QUESTIONS AND ANSWERS WORKBOOK
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